Truck Service Shop General Manager jobs in United States
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TravelCenters of America · 2 hours ago

Truck Service Shop General Manager

TravelCenters of America is a leading provider of services for professional truck drivers and motorists. The Truck Service General Manager oversees the Truck Service Profit Center, leading a team of technicians, managing operations, and ensuring customer satisfaction while achieving financial objectives.

Business TravelConsultingFood TrucksProfessional ServicesTravel
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H1B Sponsor Likelynote

Responsibilities

Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy
Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner
Conduct visual inspections to ensure that all products and services are available
Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships

Qualification

Supervisory experienceTruck service knowledgeFinancial managementPlanning skillsAnalytical skillsCustomer serviceRecruitmentTrainingPerformance managementSafety standardsVendor relationshipsVerbal communicationWritten communicationTeam leadershipProblem-solvingFlexibility

Required

High School Diploma (or GED) required
Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
Exhibit excellent verbal and written communication skills
Ability to effectively present business actions plans and operational reports to management
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license required

Preferred

Associate's or bachelor's degree
5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
Management: 5 years
Truck Service Industry: 3 years

Benefits

401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Company

TravelCenters of America

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TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.

H1B Sponsorship

TravelCenters of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (6)
2021 (3)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
$1.1M
Key Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO

Leadership Team

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John Thomas
Senior Vice President of Sustainability and Alternative Energy
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Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
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Company data provided by crunchbase