Protouch Staffing · 4 hours ago
Clinical Laboratory Scientist - Laboratory Operations Manager - Gardena, CA
Gardena, CA
Full-time
Onsite
Senior Level
5+ years expProtouch Staffing is seeking a Laboratory Operations Manager to join their team. This role involves overseeing daily laboratory operations, managing technical staff, ensuring quality control, and maintaining regulatory compliance while optimizing operational efficiency.
Health CareRecruitingStaffing Agency
Responsibilities
Oversee daily laboratory operations, workflow, and staff scheduling to ensure efficient service delivery and timely test turnaround. Follow up on send-out tests and ensure proper use and maintenance of laboratory equipment and supplies
Review and update Standard Operating Procedures (SOPs) and maintain all necessary documentation for accreditation and compliance
Manage direct reports, including technical and support staff, through training, competency assessments, performance evaluations, and corrective actions while fostering a positive work environment
Monitor and optimize workflow, implement process improvements, and lead continuous quality improvement initiatives
Manage laboratory supply inventory, equipment maintenance, and vendor relations, including contract negotiations, cost control, and budget monitoring
Evaluate and implement new testing procedures, methodologies, and technologies
Analyze laboratory data, prepare operational and performance reports, track key metrics, and participate in leadership meetings. This may include creating ad-hoc reports, managing testing statistics, mapping and integrating codes, and making final testing remarks
Maintain and troubleshoot the Laboratory Information System (LIS) and ensure compliance with CLIA, CAP, OSHA, HIPAA, and other regulatory standards
Implement and monitor quality control and assurance programs to meet regulatory standards (e.g., CAP, CLIA, Joint Commission), ensure safety protocols are followed, and address any deficiencies
Collaborate with physicians, healthcare providers, and other departments to support patient care and client services, including handling customer service issues
Serve as a liaison between the laboratory and external stakeholders, including clients, business partners, hospital departments, vendors, and auditors
Act as a resource for technical and administrative issues, resolving complex problems, and implementing new technical procedures
Identify and implement performance improvement projects and contribute to the development and validation of new assays and procedures
Support both B2B and B2C operations, including coordination of individual specimen/package processing
Stay up-to-date with health, safety, and accreditation standards and participate in audits to ensure ongoing compliance
Perform other related duties as assigned
Qualification
Required
Current state licensure where applicable is required
Certification as a Medical Technologist (MT/MLS) from ASCP or equivalent organization
Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field required; Master's degree preferred
Minimum of 5 years of CLIA clinical laboratory experience with at least 3 years in a supervisory role managing direct reports
Thorough knowledge of CLIA regulations, laboratory safety practices, and quality control procedures
Strong operational management skills combined with in-depth knowledge of clinical laboratory procedures and regulatory requirements
Excellent leadership abilities, strong problem-solving skills, and proficiency with Laboratory Information Systems (LIS)
Strong attention to detail
Must be able to work on-site in our Gardena laboratory/office
Clinical Laboratory Scientist License (Required)
Preferred
Proven experience in leadership or people management, with a track record of developing and retaining talent
Experience managing multiple priorities in a fast-paced environment while maintaining accuracy
Bilingual fluency in Korean (spoken and written) is preferred, but not required
Benefits
Health, Vision, Dental, and Life Insurance
401(k) retirement savings plan with up to 4% matching
Paid vacation and sick time-off
Paid holidays
Flexible spending account
Company
Protouch Staffing
Protouch Staffing is a recruiting company specializes in healthcare industry.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-07-28Acquired
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