Cabarrus Health Alliance · 6 hours ago
Internship - Clinical Operations
Kannapolis Location , Kannapolis, NC, US
Internship
Onsite
InternCabarrus Health Alliance is dedicated to improving individual and community health through services, education, and collaborative action. They are seeking a Clinical Operations intern to support the planning, coordination, and implementation of patient experience initiatives, involving community engagement, administrative support, and data management.
Health CareHospitalMedical
Responsibilities
Assist in creating clear, user-friendly patient education materials (brochures, videos, FAQs) to guide patients through new registration and check-in technology
Collaborate with clinical staff to ensure educational content is accurate and aligns with compliance and accessibility standards
Test patient-facing technology and provide feedback on usability and clarity
Assist in training staff on patient education materials and technology troubleshooting
Help monitor and report on key metrics related to patient satisfaction and technology usage
Research best practices for patient engagement and education in healthcare settings
Benchmark patient experience strategies against industry standards and competitors
Conduct basic data collection, entry, and analysis to support program evaluation and reporting
Maintain confidentiality and adhere to ethical standards in all interactions with clients and community members
Qualification
Required
Currently in an undergraduate or master's level program or graduate of an undergrad or master's level program
Experience in business administration, marketing, healthcare administration, public health
Company
Cabarrus Health Alliance
Cabarrus Health Alliance offers community healthcare, dental, women's health, emergency care and clinical services.
Founded in 1911
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase