Manifest Group · 1 day ago
Account Director
Manifest Group is a company that focuses on creating culturally relevant and commercially effective work. The Account Director will lead client teams, oversee account delivery, and ensure the success of campaigns while mentoring team members and managing profitability.
Responsibilities
Lead the full lifecycle of account delivery—from brand planning and creative development to production and post-campaign evaluation
Oversee cross-functional teams of 6+ (strategy, creative, production, PR, social), ensuring work is delivered on time and on budget, while remaining impactful, thoughtful, and fully aligned with client objectives
Serve as a strategic partner and trusted advisor: challenge briefs, uncover opportunities, and guide conversations that push campaigns further
Be the primary escalation point for client issues, resolving challenges efficiently while maintaining trust and satisfaction
Craft campaign briefs with clarity and strategic vision, and identify ways to extend ideas across channels
Oversee account profitability: manage fees, scope, budgets, and maintain full P&L oversight
Lead resourcing and capacity planning for your accounts, balancing workloads and ensuring teams are optimized and well-supported
Partner with senior leadership to ensure account teams are appropriately staffed and positioned for success
Mentor direct reports through structured appraisals, check-ins, and ongoing guidance to help them grow and thrive
Champion team wellbeing while maintaining accountability and driving high performance
Contribute to agency operations, introducing ideas that improve processes, workflows, and ways of working
Partner with senior leadership to ensure teams are appropriately staffed and positioned for success
Qualification
Required
Lead the full lifecycle of account delivery—from brand planning and creative development to production and post-campaign evaluation
Oversee cross-functional teams of 6+ (strategy, creative, production, PR, social), ensuring work is delivered on time and on budget, while remaining impactful, thoughtful, and fully aligned with client objectives
Serve as a strategic partner and trusted advisor: challenge briefs, uncover opportunities, and guide conversations that push campaigns further
Be the primary escalation point for client issues, resolving challenges efficiently while maintaining trust and satisfaction
Craft campaign briefs with clarity and strategic vision, and identify ways to extend ideas across channels
Oversee account profitability: manage fees, scope, budgets, and maintain full P&L oversight
Lead resourcing and capacity planning for your accounts, balancing workloads and ensuring teams are optimized and well-supported
Partner with senior leadership to ensure account teams are appropriately staffed and positioned for success
Mentor direct reports through structured appraisals, check-ins, and ongoing guidance to help them grow and thrive
Champion team wellbeing while maintaining accountability and driving high performance
Contribute to agency operations, introducing ideas that improve processes, workflows, and ways of working
Strategic Influence: You shape campaigns and client decisions with ease. You anticipate needs, guide conversations thoughtfully, and inspire trust—clients often don't just follow your advice, they rely on it
Commercial Acumen: Budgets, profitability, and resourcing are never surprises. You identify risks early, protect margins, and drive sustainable account growth
Master of Complexity: You seamlessly oversee multiple accounts, campaigns, and teams simultaneously, keeping workflows smooth, deadlines met, and standards high
Proactive Problem-Solving: You anticipate challenges across people, processes, and projects—and address them before they escalate
Team Leadership: Team members grow under your mentorship, taking on bigger responsibilities confidently and delivering consistently excellent work
Client & Agency Presence: You present with confidence, defend ideas thoughtfully, and cultivate credibility internally and externally. Your influence strengthens both client relationships and agency culture
Execution Excellence: You ensure the work your teams produce is consistently exceptional, operationally sound, and creatively ambitious. Processes are refined and mistakes rare
Curiosity & Drive: You lead with energy, ownership, and cultural awareness—exploring opportunities that push both clients and the agency toward ambitious, impactful goals
Benefits
Unlimited PTO
100% employee medical insurance coverage
401k with company contribution
New business bonuses
Individualized career development + personal training budget
Monthly wellness budget through Juno (https://www.withjuno.com/)
Early end on Fridays (4pm regularly, 1pm during summertime)
Hybrid, flexible work environment (+ a dog-friendly office)