TEKsystems · 15 hours ago
Audio Visual Technician
Ocoee, FL
Full-time
Onsite
Entry, Mid Level
$25/hr - $32/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an Audio Visual Technician to support audio visual technology hardware and software systems. The role involves providing technical support, installation, configuration, and troubleshooting of IT resources in an enterprise environment.
Information Technology
Responsibilities
Coordinates and assists in audio visual installation, setups and video conferencing support
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Collaborate and assist with other areas of the IT department on projects and initiatives
Perform other duties as assigned
Ability to lift 50 pounds
Qualification
Required
Responsible for supporting audio visual technology hardware and software systems in our enterprise environment
Provide in-person and remote technical support to our customers
Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources
Provide top-tier service and support with clear and concise communication and follow-through
Coordinates and assists in audio visual installation, setups and video conferencing support
Virtual Meeting Applications knowledge required (MS Teams, Zoom, GoTo, etc.)
Audiovisual Equipment knowledge required (Microsoft Teams Rooms certified equipment)
Monitors and maintains collaboration systems using company-provided tools, like MS Teams Admin Center and Vendor monitoring portals
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed
Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software
Train customers and technical staff on use of equipment
Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
Collaborate and assist with other areas of the IT department on projects and initiatives
Standard onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
After-hours availability to support variety of events and travel is required
Travel 50% to remote locations to provide support and event coordination
Perform other duties as assigned
Ability to lift 50 pounds
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus
Ability to learn new systems and software in a fast-paced environment
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change
Ability to manage multiple priorities and work independently or as part of a team
Capacity to perform in high-pressure situations, with strong organizational and time-management skills
Proven track record in AV system commissioning, ideally with an AV integrator or enterprise deployment team
Proficiency in control systems (Crestron, Q-SYS) and DSP configuration software
Knowledge of AV signal flow, AV over IP, structured cabling standards, and rack build best practices
Responsible for providing post-sales technical product support
This includes, but is not limited to coordinating the resolution of customer problems, maintaining and installing applications/solutions, performing bug verification, release testing and beta support for one or more products
May work at the customer site to design and install applications
Must have knowledge of one or more of the enterprise's products and familiarity of multiple applications
Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field
1 - 3 years of related high-tech industry and/or IT work experience
Learner/entry level role
Provides technical product support to one or more product(s) of low to medium complexity
Functions, somewhat independently, under general direction of more technical product support staff, supervisors or managers
Generally follows documented procedures and checklists
Intermediate Level
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase