Universal Music Group · 4 hours ago
Vice President, Campaign Management
Philadelphia, Pennsylvania
Full-time
Onsite
Director/Executive
$144K/yr - $368K/yr
10+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. The VP, Campaign Management will lead the Campaign Management department at Famehouse, overseeing campaign execution across various channels and ensuring exceptional client service operations while managing a large team.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Lead the Campaign Management department, setting vision, standards, and operating models across all campaigns and channels
Serve as the primary point of escalation for the team, partnering closely with Account Management leadership to quickly resolve issues and unblock work
Build and develop a high-performing, multi-layered team; drive accountability, coaching, and clear performance expectations
Act as a senior, client-facing expert on campaign execution, timelines, risks, and resourcing across D2C, tour, retail and licensing
Navigate internal and external politics with tact while protecting realistic delivery plans and operational integrity
Communicate options and trade-offs clearly to artists’ teams, labels, and internal stakeholders
Oversee Campaign Management ownership of key milestones across the full lifecycle: planning, product and merch development, content and asset readiness, launch, and ongoing performance and inventory management
Ensure campaigns are executed on time, on brief, and in alignment with commercial targets and channel strategies
Drive rigorous documentation, status reporting, and risk management across all active campaigns
Design, refine, and scale workflows, RACIs, and playbooks for Campaign Management, grounded in your understanding of the full process map and channel-specific requirements
Continuously improve processes based on client feedback, team feedback, and business trends to increase speed, quality, and predictability
Partner with Operations, Tech, and Data teams to ensure tools, systems, and dashboards support efficient planning and execution
Own resource allocation across the Campaign Management team in a highly dynamic, fast-paced environment
Balance workloads and priorities against business needs, campaign complexity, and client tiers
Collaborate with leadership on headcount, budget, and flexible resourcing models
Be an exceptional partner to leaders across Account Management, Creative, Store Management, Commercial & Merchandising, Marketing, Finance, BA, and Operations
Represent Campaign Management in senior forums, ensuring decisions remain executable and aligned to client expectations and service operational realities
Champion mutual respect for each function’s expertise and needs, and drive alignment around shared KPIs and outcomes
Qualification
Required
~10+ years of experience in campaign, production, operations, or program management in music, entertainment, merch, or consumer eCommerce
Deep understanding of the music and merchandise ecosystem, including labels, management, touring, retail, and licensing
Proven experience managing music product and/or merch across eCommerce, tour, and/or retail channels
Demonstrated strength in process design and optimization, turning complex workflows into clear, scalable systems
Track record leading large teams in a high-volume, fast-changing environment, including hiring, coaching, and organizational design
Strong client-facing presence and stakeholder management skills; comfortable working with senior label, artist, and internal leadership
Excellent judgment under pressure and a calm, solutions-oriented approach to escalations
Proficiency with project management and collaboration tools; confident using data to inform decisions
A leadership style grounded in cross-functional respect, clarity, and empowerment—not just administration
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Digital Music News
2026-01-24
Digital Music News
2026-01-23
Company data provided by crunchbase