Genmab · 5 hours ago
Senior Manager, CRM Platform Architecture & Innovation (Veeva / Salesforce)
Princeton, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
$141K/yr - $211K/yr
10+ years expGenmab is an international biotechnology company dedicated to improving the lives of patients through innovative antibody therapeutics. They are seeking a Senior Manager to lead the evolution of their CRM technology landscape, combining hands-on development with technical leadership to ensure the platforms effectively support global operations.
BiotechnologyHealth CareManufacturingMedical
Responsibilities
Lead configuration of Veeva modules (Account Management, Call Reporting, CLM, Events Management, Approved Emails, Surveys, Medical Inquiry) and Salesforce features (Flows, Declarative Sharing, Apex)
Translate complex business requirements into scalable technical solutions
Partner with Commercial, Medical Affairs, and Data teams to surface insights and streamline field workflows
Drive hands-on custom development: Apex services, Lightning Web Components, Platform Events, Visualforce, Veeva MyInsights dashboards, and integration micro-services
Enforce clean code practices and maintain ≥ 85 % automated test coverage
Own the end-to-end technical architecture for Veeva CRM (Online/iRep/Engage) and multi-cloud Salesforce Life Science Cloud and Patient Services
Produce and maintain a living solution blueprint covering data models, integration patterns (API-first, event-driven), security controls, and GxP/21 CFR Part 11 compliance
Align architecture with downstream data-platforms (Snowflake, Reltio MDM, AWS) and enterprise identity management systems
Design and operate CI/CD pipelines (GitLab CI, SFDX, Copado, Tricentis/Tosca) for version-controlled, GxP-validated releases across Sandboxes, SIT, UAT, and Production
Orchestrate deployments and rollback strategies; champion DevSecOps and Infrastructure-as-Code for middleware (Informatica)
Scout, prototype, and operationalize emerging technologies—generative-AI, predictive analytics, conversational bots—across Salesforce and Veeva to elevate HCP engagement and field productivity
Lead rapid proof-of-concepts (≤ 12 weeks) with Data Science teams to test use-cases such as AI call-note summarization, smart segmentation, and next-best-action recommendations
Establish an innovation backlog and governance model to funnel successful pilots into the main CI/CD release train while ensuring privacy, ethical-AI, and GxP compliance
Qualification
Required
Bachelor's in computer science, Engineering, or related field
10+ years overall in CRM
6+ years as a Salesforce/Veeva admin–developer in life-sciences (pharma/biotech) commercial & medical domains
Salesforce Administrator or Developer certification (mandatory)
Advanced configuration/development (Apex, Flows, Visualforce, LWC, Triggers)
Proven leadership of multi-cloud Salesforce implementations
DevSecOps & CI/CD (SFDX, GitLab) and automated testing frameworks (Copado, Tricentis)
API-first integration design with middleware and data ecosystems
Exceptional leadership, stakeholder-management, and negotiation abilities
Fluent English
Preferred
Master's degree in computer science, Engineering, or related field
Veeva CRM Admin or equivalent certification
Life Science Commercial and Medical Operations, Patient Services knowledge
Benefits
401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
Company
Genmab
Genmab is a biotechnology company focused on developing fully human antibody therapeutics for the potential treatment of cancer.
1001-5000 employees
H1B Sponsorship
Genmab has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (10)
2023 (6)
2022 (3)
2021 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$11.7BKey Investors
Morgan Stanley Senior FundingGlaxoSmithKlineIndex Ventures
2025-11-18Post Ipo Debt· $6B
2025-09-29Post Ipo Debt· $5.5B
2010-07-01Post Ipo Equity· $134M
Leadership Team
Anthony Pagano
Chief Financial Officer
Anthony Mancini
EVP & Chief Operating Officer
Recent News
2026-01-20
2026-01-19
2026-01-19
Company data provided by crunchbase