Johnson & Johnson · 1 day ago
Manager, Reliability Engineering
Raritan, New Jersey, United States of America
Full-time
Hybrid
Mid, Senior Level
$102K/yr - $177K/yr
6+ years expJohnson & Johnson is a leader in healthcare innovation, striving to improve health outcomes globally. They are seeking a Manager, Reliability Engineering to ensure the performance and reliability of digital platforms and AI features, focusing on automation and operational excellence.
Hospital & Health Care
Responsibilities
Own the reliability, performance, and operability of digital websites and the infrastructure that serves AI features (inference endpoints, feature stores, model-serving pipelines)
Design, implement, and maintain observability (metrics, logs, traces, RUM) and synthetic monitoring for web and AI services to achieve target SLOs
Drive automation: CI/CD, progressive rollout patterns, self-healing ops, and toil reduction
Drive transition from SEO to GEO strategy to improve user experience, visibility and adoption
Harden production systems: capacity planning, incident response, runbooks, post-incident reviews, and remediation tracking
Instrument and operationalize AI features: deploy/monitor models, track model performance drift, implement observability for model inputs/outputs and latency
Build automation for repetitive operational tasks (scaling, cache invalidation, log management, backups) and self-healing workflows
Maintain security-related reliability controls for web delivery (CDN, WAF, TLS, DDoS mitigations) in partnership with security teams
Mentor other engineers on reliability best practices and integrate reliability into the SDLC
Qualification
Required
Bachelor's Degree or Equivalent
6+ years of experience in site reliability, platform engineering, or DevOps with a focus on web or digital properties
Strong understanding of web architecture and delivery: HTTP, CDNs, caching strategies, edge delivery, browsers, and rendering
Experience with full-stack web development (e.g. Front-end – HTML, CSS and JavaScript; Back-end – Python, PHP, MySQL, C#)
Experience with digital frameworks (e.g. Drupal, .NET, SharePoint, React, Angular, Vue, etc)
Experience in GenAI tools to drive GEO strategy
Experience managing cloud platforms and infrastructure would be a plus (e.g. AWS, GCP, Azure and PaaS offerings such as Adobe, Acquia, Platform.SH)
Practical experience with observability tooling (metrics, logging, distributed tracing) — e.g., Prometheus, Grafana, ELK/Opensearch, New Relic
Experience designing and running CI/CD pipelines and infrastructure as code (Terraform, CloudFormation, etc.)
Strong scripting/programming skills (Python, Go, or similar) to build automation, monitoring hooks, and integrations
Demonstrated incident response and postmortem practice, including measurable remediation
Benefits
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
10001+ employees
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Alex Gorsky
Former Chairman and CEO, Johnson & Johnson
Joaquin Duato
Chairman of the Board and Chief Executive Officer
Recent News
2025-10-07
2025-10-07
Company data provided by crunchbase