KnowBe4 · 4 hours ago
Account Manager (ENT/Strategic) (Hybrid) (New York, New York)
New York, NY
Full-time
Hybrid
Senior Level
$200K/yr - $210K/yr
5+ years expKnowBe4 is a cybersecurity company that empowers organizations to strengthen their security culture through an AI-driven Human Risk Management platform. The Account Manager (Enterprise/Strategic) is responsible for managing customer accounts, maximizing sales opportunities, and promoting KnowBe4's products to achieve monthly sales quotas.
ComputerCyber SecurityNetwork SecuritySecuritySoftware
Responsibilities
Promote and sell KnowBe4's range of products and services
Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
Articulate the value proposition of KnowBe4's full suite of products and help the customer understand how it will improve their business's security awareness training (and security overall)
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4's product offerings and promote the products and services at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
Support in the renewal process where there is an opportunity to grow the account
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
Qualification
Required
Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing
Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $500K+ in the Enterprise segment
Experience selling multi-year deals
International: English and local language proficiency required
Has demonstrated expertise in value-based selling methodologies with enterprise accounts
Executive-level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience managing and progressing opportunities involving multiple stakeholders
Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
Experience creating and communicating compelling business cases
Experience with consultative selling approach and value selling methodology
Experience handling technical objections
Skilled in running discovery conversations and managing tailored product demonstrations
Technical aptitude with experience using sales tools
Experience with CRM systems (preferably Salesforce)
Experienced with pipeline management & accurate forecasting
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience with Salesforce and Gmail
Proven track record of grit and resilience in challenging situations, with high performance under pressure
Strong written and verbal communication skills, with previous presentation experience
Excellent phone presence and professional demeanor
Time management and organizational skills
Ability to handle rejection and maintain persistence
Stats driven business professional
Motivated, energetic self-starter
Strong collaborative and teamwork skills
Must be able to work with minimum supervision
Must have a General understanding of: Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members, Basic network and email security concepts, SIEM/SOAR platforms, Zero Trust Architecture, Cloud security architecture, Phishing attack vectors, Identity & Access Management, Security orchestration and automation
General understanding of Security Technology Stack: Enterprise IAM solutions (Okta, Ping, Azure AD), SIEM platforms (Splunk, QRadar, LogRhythm), EDR platforms (CrowdStrike, Carbon Black, SentinelOne), Cloud security (AWS Security Hub, Azure Security Center), Email security solutions, GRC platforms
Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
Basic computer literacy and comfort with business applications
Ability to quickly grasp and explain basic technical concepts
Ability to translate complex topics into simple terms
Interest in keeping up with current technology and cybersecurity trends
Preferred
Network or Security Plus preferred
Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
History of setting and achieving ambitious personal or professional goals
Track record of leadership in team settings
Demonstrated interest in cybersecurity sales
Benefits
Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Company
KnowBe4
KnowBe4 is a security platform for security awareness training and simulated phishing attacks.
1001-5000 employees
H1B Sponsorship
KnowBe4 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (5)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.15BKey Investors
Kohlberg Kravis RobertsGoldman Sachs Growth EquityElephant
2025-06-24Debt Financing· $1.46B
2023-06-12Debt Financing· $300M
2022-10-12Acquired
Leadership Team
Mark Patton
Chief Technology Officer
Carolin Kroenert
Vice President Sales EMEA
Recent News
2026-01-20
Company data provided by crunchbase