Aventura Health Group · 11 hours ago
Internal Admissions Coordinator LTC
Springfield, OH
Full-time
Onsite
New Grad, Entry LevelAventura Health Group is focused on providing quality healthcare services, and they are seeking an Internal Admissions Coordinator to manage the internal admissions process and support marketing efforts. This role involves ensuring smooth transitions for residents, building relationships with families, and promoting the facility’s services to enhance satisfaction and retention.
Assisted LivingHealth CareMedicalNursing and Residential Care
Responsibilities
Coordinate all intra-facility admissions and transfers (e.g., short-term rehab to long-term care)
Participate in daily morning meetings prepared with current census information, anticipated admissions, discharges, and transfers, ensuring alignment with the interdisciplinary team
Ensure readiness for all admissions by confirming admission paperwork completion, room readiness, and required documentation prior to resident arrival
Collaborate with nursing, therapy, social work, environmental services, and administrative staff to ensure a smooth, timely, and person-centered transition
Review clinical documentation and resident needs to determine appropriate placement
Complete and ensure all required admission paperwork is processed in a timely and accurate manner
Serve as the point of contact for families during internal transfers; address questions and concerns
Welcome new and transferring residents upon arrival, providing orientation support and ensuring a positive first experience
Maintain accurate tracking logs and census data related to internal admissions and transfers
Promote facility services to residents, families, and staff to support retention and satisfaction
Collaborate with external admissions or marketing staff to transition new admissions smoothly
Coordinate tours, welcome packets, and orientation materials for new and transferring residents
Help identify at-risk residents and work with the interdisciplinary team to improve satisfaction and avoid avoidable discharges
Develop and maintain positive relationships with residents, families, and internal staff to enhance the facility’s reputation
Assist with internal events, open houses, and family engagement activities to support retention and satisfaction
Conduct follow-up with residents and families post-admission or transfer to ensure satisfaction
Resolve concerns promptly and professionally; communicate feedback to leadership
Represent the facility positively in both internal and limited external marketing interactions
Qualification
Required
Experience in admissions, marketing, or case management in a long-term care or healthcare setting strongly preferred
Strong communication and interpersonal skills with a customer service mindset
Proficient in Microsoft Office, EHR systems, and admission documentation
Ability to multitask, prioritize, and adapt in a fast-paced environment
Familiarity with Medicare/Medicaid eligibility and long-term care services
Company
Aventura Health Group
Aventura Health Group specialises in assisted living facilities that include services such as ventilators, and short-term rehabilitation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Kaszirer LNHA
Chief Operating Officer
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