Trojan Technologies · 20 hours ago
Inside Sales - AMPS - Municipal
Grand Rapids, MI
Full-time
Hybrid
Mid Level
$60K/yr - $75K/yr
3+ years expTrojan Technologies, a Veralto company, plays a vital role in making the water treatment process more effective and efficient. As an Inside Sales Account Manager, you will manage customer relationships, support sales of parts and services, and identify opportunities for system expansions within the municipal water and wastewater market.
CommercialIndustrialSustainabilityWaterWater Purification
Responsibilities
Respond promptly to customer inquiries via the shared territory mailbox, ensuring a high-quality customer experience
Prepare accurate and timely quotes and process purchase orders in line with established procedures
Conduct proactive outbound sales calls to maintain customer relationships and identify new sales opportunities
Track customer activities, opportunities, and interactions in Salesforce with a high level of accuracy
Collaborate closely with the Regional Account Manager (RAM) to support territory strategy and customer needs
Identify and resolve routine customer issues, applying judgment to escalate more complex situations when needed
Manage your workload independently to ensure timely, accurate completion of tasks with minimal rework
Support service delivery by consistently following standardized sales and customer support processes
Qualification
Required
Post-secondary education with a minimum of 3 years of experience in inside sales, customer service, or sales negotiation
Proven track record of selling products and services through inbound and outbound customer calls, consistently meeting or exceeding sales goals
Strong communication and relationship-building skills, with the ability to work effectively with customers and cross-functional partners
Experience using CRM and ERP systems (Salesforce preferred), with strong proficiency in Microsoft Office applications
Ability to prioritize and organize work effectively in a fast-paced environment, applying sound judgment and problem-solving skills
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Bonus pay
Company
Trojan Technologies
Trojan Technologies enables customers to meet their water quality objectives by providing eco-efficient solutions. It is a sub-organization of Veralto.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2004-09-20Acquired
Recent News
2025-04-04
2025-03-03
2025-02-19
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