Xenon arc · 6 hours ago
Key Account Manager
Greater Chicago Area
Full-time
Hybrid
Senior Level
5+ years expXenon Arc is transforming how producers connect with their customers, partnering with leading companies to solve complex challenges. The Key Account Manager will be the primary contact for strategic customers, responsible for building relationships, identifying new business opportunities, and ensuring long-term growth.
B2BInformation ServicesSoftware
Responsibilities
Build and maintain long-term, trusted relationships with assigned customers & prospects
Serve as a strategic advisor, understanding customer business goals and objectives while proactively addressing customer issues, concerns, or complaints with a sense of urgency
Regularly meet with customers to review base performance and identify new growth opportunities
Actively seek opportunities to expand wallet share within existing accounts
Deliver biannual in-person customer business reviews on key strategic accounts
Develop and execute a territory sales plan in line with company goals and market trends
Develop and implement strategic account plans for key customers
Maintain a deep understanding of industry trends, competition, and customer needs
Utilize a consultative sales approach to identify customer pain points and offer relevant value-added solutions
Prepare and present proposals, negotiate terms, and close deals to meet or exceed sales territory quotas
Build long-term relationships with customers to foster loyalty and repeat business
Handle customer objections effectively and turn challenges into opportunities
Record all customer interactions, progress, and follow-ups in CE to ensure accurate data
Maintain an up-to-date sales pipeline in CE
Prepare sales forecasts & performance reports for the Commercial Leader
Analyze sales data to identify trends & opportunities for improvement
Maintain an organized pipeline of opportunities, ensuring all sales activities, communications, and progress are logged in CE
Qualify leads based on specific criteria and prioritize high-potential opportunities
Consistently follow up with prospects to nurture them through the sales process
Qualification
Required
Prior sales experience in the food industry, required
Bachelor's degree in STEM disciplines or Business Administration, Management or relevant work experience in a technical field
5+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment is preferred
Proven experience in strategic relationship management, including effective communication and negotiation skills
Experience in customer management and pipeline development
Entrepreneurial spirit to drive strategic sales and growth
Hands on experience with CRM software and Microsoft Office Suite, required. Experience with D365, a plus!
Strong team player; motivated and extremely customer centric
Must be willing to travel to customer sites
Preferred
Previous experience in a B2B environment is preferred
Experience with D365, a plus!
Benefits
2 medical plan offering with generous employer contributions
100% employer paid dental, and vision for employees
401k with company match
Vacation – Annual accrual is 108 hours, prorated based on start date.
Sick Time – 1 hour for every 40 hours worked
Paid Holidays - New Year’s Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day
Company
Xenon arc
Xenon Arc focuses on building a portfolio of technology-enabled business process solutions for industrial producers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$27.51MKey Investors
Weston Presidio Capital
2021-12-21Acquired
2012-06-07Series A· $12.51M
2010-12-20Series Unknown· $15M
Leadership Team
M
Mica Zuniga
Chief Strategy Officer (CSO)
Recent News
2024-02-12
Company data provided by crunchbase