Evoluciona Pharma · 5 hours ago
Information Technology Specialist
Houston, TX
Full-time
Onsite
Entry, Mid Level
2+ years expEvoluciona Pharma is a company focused on compounding pharmacy operations, and they are seeking an Information Technology Specialist to support their daily operations. The role involves maintaining, troubleshooting, and improving IT systems that impact pharmacy operations, ensuring reliable performance of various technology systems.
Pharmaceuticals
Responsibilities
Provide daily technical support to pharmacists, pharmacy technicians, and administrative staff
Install, configure, and maintain computer hardware, software, printers, scanners, and networked label systems
Manage user accounts, access levels, and permissions for pharmacy systems (LifeFile, UPS/FedEx shipping portals, etc.)
Troubleshoot and resolve issues with workstation connectivity, label printers, scanners, and barcode systems used during prescription filling and shipping
Oversee and maintain pharmacy security systems, including user access badges, cameras, and workstation logins
Perform routine system maintenance and data backups to ensure the protection and integrity of pharmacy records
Work with external vendors (e.g., LifeFile support, hardware suppliers, network service providers) to resolve escalated technical issues
Ensure compliance with HIPAA and all applicable data security standards related to patient and prescription information
Maintain logs of all IT service requests, issues, and resolutions
Support the setup of new workstations, printers, and equipment for new hires and workstations
Assist in implementing system updates, software patches, and new technology tools to improve pharmacy workflow efficiency
Provide training to staff on proper use of software, hardware, and IT procedures
Collaborate with management to enhance automation, data tracking, and integration between departments (Printing, Compounding, Shipping, etc.)
Qualification
Required
High school diploma or GED required; associate or bachelor's degree in Information Technology or Computer Science preferred
Minimum of 2 years of IT experience, preferably in a healthcare or pharmacy environment
Strong working knowledge of Windows operating systems, network configurations, and hardware setup
Basic understanding of HIPAA compliance and data protection protocols
Excellent troubleshooting, problem-solving, and communication skills
Ability to work independently and prioritize multiple tasks in a fast-paced environment
Preferred
Experience supporting pharmacy management systems (LifeFile or similar preferred)
Company
Evoluciona Pharma
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase