Information Technology Support Engineer jobs in United States
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Addison Group · 6 days ago

Information Technology Support Engineer

Addison Group is a biotech company in South San Francisco seeking an IT Support & Ops Engineer to join their growing IT team. In this role, you'll manage day-to-day IT operations across Mac/Windows, administer various tools, and oversee helpdesk tickets while supporting both corporate and lab environments.

Information TechnologyRecruitingStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage day-to-day IT operations across Mac/Windows
Administer tools like Addigy, InTune, O365, Okta, Slack, Zoom
Oversee helpdesk tickets in Jira
Partner with a small internal team
Reduce reliance on junior MSP resources
Support both corporate and lab environments

Qualification

Mac supportWindows supportO365 supportITIL knowledgeOktaInTuneAddigyBiotech experienceLab environment experienceHelpdesk management

Required

5+ years supporting both Mac and Windows
Experience in small-to-medium sized company environments
ITIL knowledge
Confident supporting O365
Proven experience supporting similar tech stack: Okta, Ninja, Zoom, O365, Zoom, InTune, Addigy etc

Preferred

Biotech/pharma industry experience
Some lab environment experience

Benefits

Medical
Dental
Vision
401(k)

Company

Addison Group

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Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.

H1B Sponsorship

Addison Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity

Leadership Team

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Thomas B. Moran
CEO
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Company data provided by crunchbase