Addison Group · 6 days ago
Information Technology Support Engineer
Addison Group is a biotech company in South San Francisco seeking an IT Support & Ops Engineer to join their growing IT team. In this role, you'll manage day-to-day IT operations across Mac/Windows, administer various tools, and oversee helpdesk tickets while supporting both corporate and lab environments.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Manage day-to-day IT operations across Mac/Windows
Administer tools like Addigy, InTune, O365, Okta, Slack, Zoom
Oversee helpdesk tickets in Jira
Partner with a small internal team
Reduce reliance on junior MSP resources
Support both corporate and lab environments
Qualification
Required
5+ years supporting both Mac and Windows
Experience in small-to-medium sized company environments
ITIL knowledge
Confident supporting O365
Proven experience supporting similar tech stack: Okta, Ninja, Zoom, O365, Zoom, InTune, Addigy etc
Preferred
Biotech/pharma industry experience
Some lab environment experience
Benefits
Medical
Dental
Vision
401(k)
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
H1B Sponsorship
Addison Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Recent News
Company data provided by crunchbase