Guaranteed Rate Affinity · 4 hours ago
Social Media Coordinator
NYC Metro Area
Full-time
Onsite
Entry, Mid Level
$23.08/hr - $23.08/hr
2+ years expGuaranteed Rate Affinity is a joint venture providing mortgage origination services. They are seeking a Social Media Coordinator to manage social media communications, develop engaging content, and support the marketing team in various digital initiatives.
Customer ServiceFinanceFinancial Services
Responsibilities
Manage and maintain the Social Media team inboxes
Responsibilities include managing about both social & the program
Social media platform and program updates
Questions regarding social media strategies
Any issues with platform and/or program access
Questions regarding Web Marketing within CRM systems
Schedule and execute content for the Social Media program by utilizing content calendars (i.e. Smartsheet) and the content publishing tool (i.e. Sprinklr)
Develop and manage Brian's AI videos using platforms like HeyGen, PlayPlay, and ElevenLabs to produce engaging, data-driven videos at scale
Write and refine AI prompts that align with Brian's brand voice, tone, and storytelling goals
Creating and executing weekly articles via Sharepoint
Creating bi-weekly training decks using PowerPoint
Updating and creating PDF guides
Utilizing Loom to create How-To videos
Maintain and manage approvals within our CRM content library (Total Expert)
Understand all relevant internal tools (i.e. Evocalize, Total Expert, etc.) to best support Loan Officers in their digital online efforts
Qualification
Required
2-4 years' full-time work experience
Must have a Facebook account and basic understanding of Facebook Pages (Classic and New Experience), LinkedIn and Instagram
Customer service experience a must. Must have strong verbal skills
Must have experience in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel and Sharepoint)
Strong written skills. Experience writing captions, briefs, creating PowerPoint decks, blog articles, etc
Must have strong work ethic, organizational skills, ability to adapt and to work with a team
Must have strong computer skills and ability to learn new programs/systems quickly
Preferred
Bachelor's degree preferred
Understanding of content publishing systems (Sprinklr, Sprout Social or Hootsuite preferred)
TikTok, X and Threads experience is a plus
Bonus: Experience with Smartsheet, Workfront and Total Expert
Benefits
Eligibility to participate in a company-sponsored 401(k)
Vacation benefits
Eligibility for medical, dental, vision, and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Critical care insurance
Personal accidental insurance
Commuter benefits
Pet insurance
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program)
Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)
Company
Guaranteed Rate Affinity
Guaranteed Rate Affinity provides the best mortgage experience possible, featuring incredibly low rates
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Dickey
President & Chief Production Officer
Emily Bertino Honings, MBA, MSHRM
Human Resources Business Partner - West/California Divisions
Recent News
2026-01-22
2025-12-12
Company data provided by crunchbase