VP, Client Services jobs in United States
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Omnicom Health · 10 hours ago

VP, Client Services

Omnicom Health is a company focused on patient journeys, and they are seeking a Vice President of Client Services to lead client relationships and drive strategic marketing efforts. The role involves managing multiple clients, fostering collaborative teams, and ensuring that client expectations are met while achieving business growth.

Communications InfrastructureHealth Care

Responsibilities

Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary
Manage product strategy and ensure tactical implementation relating to product strategy
Provide short- and long-term direction for product strategy
Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
Confer with Account Team for internal issue resolutions related to team dynamics
Mentor, review ongoing performance results, and identify needs or development of team members. Implement coaching or mentoring partnerships as appropriate
Keep SVP/EVPs apprised of key issues regarding account status
Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a strategic and timely manner
Ensure that account team is trained appropriately with respect to writing contact reports, creative work plans, strategic points of view, agency processes, and brand market knowledge
Maintain a strong market knowledge of existing competition and pipeline products in brand category
Review and approves all materials before client review
Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership within accounts
Partner and collaborate with Creative Team (in terms of brand strategy) for the development of materials
Analyze business developments within brand/disease category, as well as competitive landscape in order to identify and propose new areas for business growth
Lead development of strategic recommendations to clients and look for opportunities to “upsell” Snow’s programs and services
Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership
Develop and approve SOWs for clients
Prepare for and attend strategic planning meetings with clients
Develop internal processes and procedures for best practices across company
This position may include up to 30% in travel
The VP, Client Services may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs

Qualification

Pharmaceutical advertisingClient relationship managementStrategic marketingDigital trends in healthcareFinancial managementCoachingMicrosoft PowerPointMicrosoft ExcelMicrosoft WordTeam leadershipMentoringEntrepreneurial skillsCommunication skillsPresentation skills

Required

8+ years of pharma or healthcare advertising; Patient experience preferred
Bachelor's degree from a four-year college or university and 10 years of related experience and/or training preferred
Candidates must have a valid driver's license
In some instances, a passport may be necessary
Strong communication/presentation skills
Ability to craft presentations (new business, creative, tactical, strategy, selling)
Ability to travel
Significant background in pharmaceutical advertising; Account Services
Ability to lead a team
Strong mentoring and coaching skills
Entrepreneurial skill at organically building business
Management experience
Proficient in Microsoft PowerPoint, Excel, and Word

Company

Omnicom Health

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The next big thing in health starts here—where bold ideas, deep expertise, and powerful partnerships converge.

Funding

Current Stage
Late Stage

Leadership Team

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Deb Deaver
Chief Patient Officer
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Company data provided by crunchbase