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Vervint · 1 hour ago

Modern Infrastructure Intern

Grand Rapids Metro

Internship

Hybrid

Intern

Vervint is a purpose-driven, global consultancy that empowers people and organizations to thrive in an experience-driven world. As a Modern Infrastructure Intern, you will provide technical support for cloud, DevOps, Office 365, and other managed services while developing your technical skills and contributing to project work.

ConsultingIT InfrastructureSoftware

Work & Life Balance

Hiring Manager

Jessica Merriam

Responsibilities

Perform tasks that are well laid out and defined based on incoming help ticket, escalating when appropriate

Proactively provide any updates on task progress

Maintain a device support agreement reconciliation along with inventory process and procedures

Create detailed and accurate documentation on work performed that can be used by others

Apply a continuous learning mindset, feeding any learnings from work into documentation and Root Cause Analysis efforts

Participate in project work with mentorship and deliver tasks within assigned timeframes

Work within the compliance and service level agreement (SLA) reporting structures for our customers

Provide input or create artifacts on best practices within the subject matter expert (SME) skillset

Qualification

Microsoft 365Cloud servicesTechnical documentationAttention to detailContinuous learning

Required

Working towards a degree in IT or related work experience

Familiarity with Microsoft 365 is required

Ability to work on assignments requiring considerable judgement and individual initiative

Ability to develop solutions to routine technical problems of limited scope following detailed instructions

Desire to expand technical skillset based on exposure to a variety of assignments

Ownership mindset with a keen attention to detail, ensuring tasks are performed with excellence

Preferred

Any experience with Cloud services (Azure, AWS, Virtual Desktops/Machines, Hyper V) is a plus!

Company

Vervint

Vervint is a technology consulting firm that provides software quality assurance, mobile development, and disaster recovery services.

Founded in 1997

Grand Rapids, Michigan, USA

201-500 employees

http://www.vervint.com

Funding

Current Stage

Growth Stage

Leadership Team

Jim VanderMey

Executive Adviser, and Retired Chief Innovation Officer, Co-Founder of Vervint (formerly OST)

Recent News

PR Newswire

Vervint Bolsters Executive Team With Robert Elliott As New CRO To Drive Focus On Market Expansion And Human-Centered Solutions

2025-03-27

Company data provided by crunchbase