3D Artist - Customer Experience & Digital Visualization jobs in United States
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Embraer · 3 hours ago

3D Artist - Customer Experience & Digital Visualization

Embraer is a leading company in the aviation industry, and they are seeking a 3D Artist – Customer Experience & Digital Visualization to enhance customer interactions at their Global Customer Center. The role involves delivering exceptional customer experiences through real-time 3D visualizations and collaborating with the visualization team to ensure high-quality digital materials.

AerospaceCommercialIndustrialManufacturing

Responsibilities

Customer Experience & Live Configurator Support
Deliver excellent customer experience during interior specification sessions
Operate the in‑house 3D Configurator in real time
Update materials, configurations, and options accurately
Maintain strong situational awareness and interact professionally with customers
Digital Material Creation & Texture Scanning
Use HP Z Captis with Adobe Substance 3D Sampler to scan, calibrate, tile, and export textures
Ensure all scanned materials meet quality standards
Integrate materials into the Configurator
Maintain consistency through proper naming conventions
Collaboration with the Visualization Team
Author materials in Substance 3D Designer, producing .sbsar or texture outputs compatible with 3ds Max + V‑Ray and Unreal Engine
Expose functional parameters (e.g., color/roughness/variation) when appropriate to allow downstream customization and maintain real‑world scale and lighting behavior
Coordinate with the Visualization Team to ensure appearance parity and resolve issues related to textures, scale, or map interpretation

Qualification

Adobe Substance 3D SamplerAdobe Substance 3D Designer3ds MaxV-RayHP Z CaptisPhotometric scannersCustomer-facing experienceSituational awarenessCalm demeanor

Required

Hands-on experience using Adobe Substance 3D Sampler with a material capture device (HP Z Captis preferred)
Advanced proficiency in Adobe Substance 3D Designer for PBR material creation and .sbsar authoring
Proven experience creating tileable, scan-based materials from physical samples
Ability to produce map sets for the configurator and full materials for V‑Ray and Unreal Engine
Experience with photometric/polarimetric scanners such as HP Z Captis (experience with Vizoo/X‑Rite is valuable but must translate to the Captis + Sampler workflow)
High attention to color accuracy, tiling quality, scale, and realism
Comfortable in customer-facing roles and responsive during live sessions

Preferred

Experience in aviation, automotive, product, or architectural visualization
Familiarity with textiles, leathers, veneers, stones, and other interior materials
Understanding of UV workflows, shader fundamentals, and real-time rendering principles
Experience working in customer-facing technical roles
Desirable experience with 3ds Max and V‑Ray

Company

Embraer is an aerospace manufacturer that produces commercial and executive aircraft for the commercial and defense sectors.

Funding

Current Stage
Public Company
Total Funding
$3.97B
Key Investors
The Brazilian Development Bank(BNDES)U.K. Export Finance
2025-11-25Post Ipo Debt· $202.29M
2025-09-22Post Ipo Debt· $1B
2025-02-07Post Ipo Debt· $650M

Leadership Team

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Daniel Moczydlower,MSc,PMP
President & CEO, Embraer-X, Head of Global Innovation Ecosystems, Embraer
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Gary Kretz
CFO
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Company data provided by crunchbase