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InterSystems · 1 day ago

Support Engineer

Boston, MA

Full-time

Onsite

Mid Level

$73K/yr - $100K/yr

4+ years exp

InterSystems is a creative data technology provider that delivers innovative data solutions for organizations with critical information needs. The Worldwide Response Center is seeking a Support Engineer to manage complicated problems in complex technical environments while providing international support to real-world applications used by major organizations.

Big DataHealth CareInformation TechnologySoftware

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

You manage the solution of complicated problems in complex technical environments

You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private

You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance

You own responsibility for solutions, decide the plan of attack, and are accountable for the results

You will grow your career and build your value

We provide training to hone your problem solving and communication skills

You will be exposed to a broad range of technology

You will gain skills and confidence in driving high-leverage situations

You have the opportunity for constant learning

A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career

You will be challenged, so make sure a challenge is what you are looking for

You will work with a rational schedule. We don’t do burnout

Qualification

Programming experienceUnix/LinuxWindowsHealthcare IT experienceProblem solvingCommunication skills

Required

BS in Computer Science, Engineering or hard Science

4+ years of programming experience

Enthusiasm for solving interesting problems

Strong Communication skills a must

After completing training for your role, you will be required to participate in extended support coverage on a rotational basis. This will require you to work occasional weekend or evening hours. This additional time would be compensated

Preferred

Experience with Unix/Linux or Windows environments a plus

Experience in the healthcare IT industry is valued

Benefits

Medical, vision, and dental insurance

Short-term and long-term disability, and life insurance

401(k) Profit Sharing Contribution

Paid Time Off and Holidays

Parental Leave

Tuition reimbursement

Company

InterSystems

Glassdoor4.2

InterSystems is a vendor of software and technology for high-performance database management, integration, and health information systems.

Founded in 1978

Cambridge, Massachusetts, USA

1001-5000 employees

http://www.intersystems.com/

H1B Sponsorship

InterSystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (62)

2024 (42)

2023 (25)

2022 (33)

2021 (19)

2020 (9)

Funding

Current Stage

Late Stage

Leadership Team

John Paladino

Head Of Client Services

Scott Gnau

Head of Data Platforms