Sagebrook Home · 10 hours ago
Customer Service Key Account Representative
Los Angeles, CA
Full-time
Onsite
New Grad, Entry LevelSagebrook Home is seeking a Customer Service Key Account Representative to join their team in Los Angeles, CA. This role focuses on delivering exceptional service and support to key accounts, managing inquiries, processing orders, and resolving issues efficiently.
Home and GardenHome DecorWholesale
Hiring Manager
Areli Sosa
Responsibilities
Manage day-to-day customer service needs for key accounts
Process sales orders, inquiries, and EDI transactions accurately and efficiently
Resolve customer issues and escalations with a solutions-oriented mindset
Coordinate with sales, warehouse, and operations teams to ensure timely fulfillment
Communicate proactively with clients regarding order status, issues, and updates
Qualification
Required
Experience in Customer Service and/or Key Account Management
Strong communication, active listening, and relationship-building skills
High attention to detail with strong follow-through
Excellent organizational, time management, and multitasking abilities
Proficiency in CRM systems, Microsoft Office (especially Excel), True Commerce, SPS, and data entry platforms
Strong working knowledge of Excel (reporting, v-look-up, data analysis)
Ability to collaborate effectively in a fast-paced, on-site team environment
Positive attitude with a genuine commitment to delivering high-quality customer experiences
Preferred
Experience in home décor, furniture, or related industries is a plus
Company
Sagebrook Home
Sagebrook Home designs, creates, and sells home decor, furniture, garden, wall decor, lighting, and candles.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jason Kachan
Chief Executive Officer
Recent News
Home Textiles Today
2025-07-08
Home Accents Today
2024-12-24
Company data provided by crunchbase