NEOGOV · 3 days ago
Benefits & Wellness Specialist
Castle Rock, CO
Full-time
Onsite
Mid Level
$77K/yr - $108K/yr
3+ years expNEOGOV is seeking a Benefits & Wellness Specialist to join the Town of Castle Rock's Human Resources Division. This role is responsible for managing and administering various employee benefits programs, ensuring compliance with laws and regulations, and promoting employee wellness initiatives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
In collaboration with the HR Manager and the Town Attorney’s Office, this position ensures that all current insurance and benefit contracts and plan documents meet all local, state and federal laws and regulations, communicates with insurance consultant on a regular basis and ensures that renewals are revised in a timely fashion
Responsible to manage and administer benefits programs to include, medical, dental, vision, flexible spending and dependent care accounts, health savings accounts, COBRA, life insurance, accidental death and dismemberment (AD&D), disability, Employee Assistance Program (EAP), FPPA, 401a defined contribution retirement plan, 457(b) deferred compensation retirement plan and the wellness program
Responsible for auditing Town benefit plans to ensure accuracy of employee benefit selections, employee/employer contribution amounts and other areas as determined. May require coordination with the Payroll Division
Responsible to communicate information regarding benefits programs to new, current and exiting employees. Provides enrollment, change and separation information to employees and benefit providers. Consult with and advise employees on eligibility for benefits
Develops, coordinates and delivers open enrollment activities and communications to employees; assists employees with plan selection questions; prepares plan benefit information and ensures materials are available and assists employees in making changes to insurance elections
In conjunction with the HR Manager, assess and analyze existing benefits of the organization, and prevailing practices among similar organizations, to establish competitive benefits programs. Provides recommendations for changes as appropriate
Responsible for periodically reporting benefit-related information to Town Manager’s Office including benefit plan utilization, claim status/trending, and other necessary data as determined. May participate in annual budget development processes
Utilize benefits consultant to assist Town benefits administration as appropriate. Coordinate vendor selection and manage vendor contract in accordance with Town purchasing policies
In conjunction with the HR Manager, interprets and ensures compliance with applicable laws and regulatory requirements to include HIPAA, COBRA and FMLA
Communicates with exiting employees and third-party administrator for COBRA benefits and changes
Responsible for communicating annual and ongoing benefits compliance notifications
Completes annual ACA 1095-C reporting
Completes benefit surveys
Troubleshoots insurance claim disputes and serves as liaison between employees and vendors/carriers when necessary
Responds to a variety of routine and non-routine inquiries regarding benefit programs and insurance policy details
Works closely with supervisors of employees who are utilizing disability pay, and non‑work-related temporary assignments for temporary modified duty
Reviews and processes all benefit enrollment request through HRIS
Manages benefit files to ensure all files are kept up-to-date and accurate. Ensures appropriate security and confidentiality of employee information and records
Administers and tracks FMLA/STD/LTD/Sick Bank hours to ensure compliance with local, state and federal guidelines including Town policies
Manages all benefits plans in HRIS. Adds new plans, removes old plans and updates current plans
In conjunction with the Healthy Living team, creates, implements, and manages the employee wellness program with the goal of reducing medical claims. Directs and facilitates program and organizes events and activities. Attends educational training and researches wellness program updates and trends
In conjunction with the HR Manager, responsible for maintaining the Town’s Wellness budget and Wellness reimbursement budget through medical vendor
Coordinates and promotes on‑site biometric screening provided by the Town’s health insurance carrier
Coordinates educational seminars on high-risk targeted topics (weight management, stress management, nutritional awareness), topics with the highest demand resulting from employee surveys and topics that correspond with usage of our medical plan and EAP utilization
Coordinates new hire orientation with the HR division
Assists as backup for processing tuition reimbursement, bonuses, recognition and other HR division expenditures
Assists as backup for DOT (FMCSA) testing process with current employees and prospective employees
Coordinate special projects as assigned
Responds to general public and employee inquiries in a professional and positive manner
Prepare and mail documents for internal and external distribution
When requested, make presentations before Town employees and Town management staff
Performs other duties as assigned or required
Qualification
Required
Bachelor's Degree in Human Resources, Business or a closely related field
Three (3) or more years' of responsible experience in the area of human resources which includes employee benefits; or equivalent combination of education, training, and experience
a valid Driver's License
Working knowledge of current benefit plans, human resource practices, laws and regulations, personnel policies, practices, procedures, laws and contract administration
Intimate knowledge of health insurance industry, medical benefits, levels of benefits and prescription formularies
Ability to read and interpret plan documents, personnel policies and procedures
Ability to establish and maintain positive working relationships with all employees
Must be able to communicate in an articulate, clear and professional manner in all verbal and written communications to all employees including Town leadership
Must be customer service-oriented and be able to deal with disgruntled employees
Ability to maintain integrity of confidential information
Ability to follow direction and integrate the goals of the division and Town into the daily duties of this position
Ability to gather and analyze data and prepare reports
Ability to set priorities and organize work
Ability to establish and maintain effective working relationships
Ability to understand oral and written instructions
Thorough understanding of benefit administration within an HRIS environment
Strong analytical and problem-solving skills
Strong ability to multi-task and respond effectively to changing priorities and demands
Ability to exercise initiative and judgement and make decisions within the scope of assigned authority
Excellent computer skills required
Knowledge of spreadsheet and database programs
Desktop publishing experience preferred
Knowledge in HRIS systems and databases
Knowledge of file and record maintenance principles and practices, both hard copy and computerized
Preferred
SHRM-CP, CEPBS, and/or PHR certification
Benefits
The opportunity to make a difference in our community
Career Advancement Programs
Employee well-being program
Competitive total compensation with an excellent benefits package
Free membership to the MAC or Recreation Center
Public Service Student Loan Forgiveness eligible employer
Medical, Dental, and Vision Insurance
Health Insurance: The Town of Castle Rock offers two different health plans administered through Cigna. A traditional PPO and HDHP (with HSA) are offered.
Dental Insurance: Dental insurance is provided through the Delta Dental Plan.
Vision Insurance: Vision insurance is offered through EyeMed Vision care.
Flexible Spending Accounts (FSA): Provides an opportunity for employees to set aside pre-tax dollars for eligible health care or dependent care expenses. The maximum annual FSA contribution for medical reimbursement accounts in 2023 is $3,050. The maximum annual amount for dependent care accounts is $5,000.
Health Savings Account (HSA): Available for participants enrolled in the medical High Deductible Health Plan (HDHP). The maximum annual HSA contribution in 2023 is $3,850 for individual coverage and $7,750 for family coverage, plus a catch-up amount for people 55 years of age and older of $1,000. Deductions are taken on a pre-tax basis. The Town contributes $500 annually towards the HSA for employee only coverage and $1,000 annually towards an employee and their dependent(s) coverage.
401(a) Defined Contribution: In addition to Social Security, the Town participates in a 401(a) plan through Mission Square. The required pre-tax employee contribution is 4% of salary, with the Town contributing 7%. Employees are fully vested after 1 year of employment. This benefit begins immediately.
457 Deferred Compensation: The 457 Deferred Compensation Plan is voluntary and available through Mission Square. 457 Deferred Compensation plans allow for a maximum contribution of $22,500, plus catch-up amount for people 50 years of age and older of $7,500. These contributions are made on a pre-tax basis.
ROTH IRA that allows a maximum contribution of $6,500 annually, plus a catch-up amount for people 50 years of age and older of $1,000. All Roth IRA contributions are voluntary and are deducted on an after-tax basis.
Short Term Disability: This program will provide for wage continuation for eligible employees at 60% of regular pay from day 15 of disability for up to 12 weeks or until Long-Term Disability payments begin. This is a taxable benefit.
Long Term Disability: The Town provides Long Term Disability equal to 60% of regular wages (to a maximum of $7,000 per month) after an elimination period of 90 days of total disability has been reached and the claim is approved. This is a taxable benefit.
Life Insurance and Accidental Death & Dismemberment: The Town provides group term life insurance at 1 times the annual salary for all eligible employees, and dependent life insurance at $5,000 for spouse and $2,500 for eligible children.
Supplemental Life Insurance: Supplemental group term life insurance is available for employees to purchase for themselves and their eligible dependents.
Holidays: The Town observes 11.5 designated holidays: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve closing at 12:00pm (if the holiday falls on Monday through Friday), Christmas Day.
Personal Leave: Full-time employees receive 24 hours of Personal Leave per year (Fire department line employees receive 34 hours.). This benefit begins immediately and may be prorated for new employees based on date of hire.
Vacation: Full-time employee vacation accrual rates start at 80 hours per year and increase to 96 hour per year after completing two years of employment with the Town.
Sick Leave: Full-time employees accrue 96 hours per year (Fire Line employees accrue 135 sick hours per year.)
PSLF: Public Student Loan Forgiveness eligible employer
Wellness Program
Recognition Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase