Covenant Health · 4 hours ago
Talent Management Trainer, Learning & Organizational Design
Knoxville Metro
Full-time
Onsite
Mid Level
3+ years expCovenant Health is the region’s top-performing healthcare network with a commitment to improving the quality of life for patients and families. The Talent Management Trainer will oversee the Learning Management System and assist in creating functional training programs aligned with business strategy, focusing on innovative e-learning solutions and instructional design.
Health CareHealth InsuranceHome Health Care
Responsibilities
Manages the process and instructional design of computerized learning modules (CBL’s), including: design documentation, editing and frequent writing of creative deliverables, development of new tools and templates, programming of e-Learning modules, quality control, and final deliverables
Manages the design and development of electronic learning content, assesses e-learning objectives and lesson plans, and creates instructional materials for multiple media formats including PowerPoint, web-based, mobile, print, video, and other platforms
Trains new educators and facility-based administrators on LMS use. This may be accomplished individually, in classroom settings, and/or electronically
Researches and models best practices in instructional design and learning management in order to deliver innovative, effective, and best-in-class e-learning training and solutions for Covenant
Promotes learning management system (LMS) utilization across all groups to drive greater system adoption and utilization. Promotes new system functionalities and capabilities across the organization
Required to perform all the duties associated with video production through the lifecycle of the video. This includes, but is not limited to: recording, production, direction, and editing
Under the guidance of department leadership, implements, coordinates, and delivers educational programs. Evaluates curriculum, type of format, materials, and audience for each training program
Serves as department liaison on committees or project teams as requested; as needed works with others to develop appropriate training to meet the Joint Commission requirements
Actively partners with business unit leaders to identify process/performance gaps and improvement opportunities
Uses behavioral coaching techniques related to PDP, to help employees develop or enhance their knowledge, skills, and abilities
Assists in problem solving and troubleshooting
Participates in the startup of new initiatives by preparing training plans and transferring knowledge to other employees
Provides expertise and direction for strategic needs assessments; utilizes data and information to develop new courses and curricula and/or revise existing programs to meet specific organizational needs
Partners closely with educators to develop needs assessment, instructional design, training delivery skills, and implementation of large scale, system-wide learning initiatives
Works with SMEs (Subject Matter Experts) and fellow teammates to transform expert content into learner-friendly classroom, online, and/or blended learning solutions
Keeps informed of and recognizes new and emerging training needs throughout Covenant. Maintains knowledge of developing trends, methods, and techniques in the general training field and applies this to the development of Covenant training programs
Monitors trends and new developments in the industry to ensure curriculum is designed and developed from a system-wide perspective incorporating best practices including technology innovations
Manages concurrent projects throughout the department to maximize strategic growth and development
Partners with Talent Management Team to achieve mutual goals
Provides regular feedback to leadership to ensure training offered meets business needs
Regularly conducts evaluations to continuously improve program quality and effectiveness. Selects and designs appropriate measurement processes and interprets data to make recommendations. Provides summary reports for management
May provide guidance and expertise in the use of assessment and feedback instruments for management and employee development as requested
Evaluates and recommends purchases of training materials; works with outside vendors to ensure service
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Organizational Development, Human Resources, Psychology, or related field preferred; or an equivalent combination of four (4) years' experience and education
Three (3) years relatable experience facilitating and designing training (preferably through a learning management system) required
Advanced level skills with Microsoft Office products are required
Proficiency in Access, Adobe Captivate, Photoshop, and video editing software
Preferred
Certification in Instructional Design and Delivery preferred
Company
Covenant Health
Covenant Health is a top-performing healthcare network company located in Knoxville.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim VanderSteeg
President and CEO
Recent News
Morningstar.com
2025-12-19
Morningstar.com
2025-10-02
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