Safra National Bank · 8 hours ago
Middle Office Specialist - Banking Operations
Safra National Bank of New York is a leading private bank serving high net worth clients. They are seeking a Middle Office Specialist to manage banking operations, ensuring accuracy and compliance in financial transactions while interfacing with clients and Account Officers.
Banking
Responsibilities
Conduct daily independent verification and validation of outgoing and incoming domestic and international wire transfers, ensuring completeness, accuracy, and adherence to bank policies and regulatory requirements
Process and confirm transactions by reviewing authorized signatures, bank instructions and available balance as per our files
Work closely with Front Office, Back Office and other stakeholders to ensure execution of transactions and resolution of issues
Review and validate online banking transactions (e.g., internal transfers, ACH, stop payments, address changes) for proper authorization and risk alignment
Validate and support updates to deposit account records, including account openings, modifications, closures, and documentation changes, in compliance with internal controls
Accurately perform data entry of wire instructions into the wire processing platform, ensuring alignment with supporting documentation and established procedures
Monitor transaction queues and resolve exceptions in coordination with front office, compliance, and back-office teams
Escalate discrepancies, unusual patterns, or incomplete information in accordance with internal escalation protocols. Monitor and report any risk, ensure compliance with regulatory procedures, and mitigate risk of mistakes and fraudulent transactions. Investigate any discrepancies or anomalies
Support daily operational reporting and transaction logs to facilitate end-of-day balancing and audit trail preservation
Assist in periodic audits and internal control reviews by maintaining organized records and evidence of control checks
Contribute to process improvements, risk mitigation initiatives, and system enhancement testing as needed
Overview of day-to-day transactions under this role’s responsibility, this list is not all inclusive:
Wire Transfer Callback (Call clients daily to verify wire transfer details)
Wire Transfer Controls (verify signature, balance, status, and duplicate control in JH)
Wire data entry and repairs in Payplus
Securities Transfer (verify signature, callback if applicable)
Internal Transfers
Certificate of Deposit
DDA maintenance (Address Change, W8, Date of Last Contact, etc)
Account Closing
Credit Card Maintenance
Official Checks
Review end-of-day transactions reports
Customer Service - Attend to inquiries from Account Officers
Qualification
Required
Associate or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
2–4 years of experience in banking operations, middle office, or wire transfer processing in a regulated financial institution
Solid understanding of wire transfer regulations (e.g., Fedwire, SWIFT), OFAC, Reg E, and internal control practices
Experience, knowledge of back-office functions such as credit card process, check book orders, and overall bank operations
Proficient in banking systems (wire platforms, core banking systems, online banking portals)
Exceptional attention to detail, time management, and ability to multi-task in a fast-paced environment
Strong interpersonal and communication skills to work cross-functionally and uphold customer service standards
Intermediate skills in computer operations, word processing, and spreadsheets
Effective oral, written, and interpersonal communication skills with the ability to carry out instructions, instruct others, understand procedures, and to speak clearly to customers and co-workers
Punctuality and an appropriate sense of time commitment and time management skills
Self-motivation
An awareness of appropriate behavior in all facets of professional interaction, and an ability to always conduct oneself in an appropriate and professional matter
Portuguese Language is required for the New York office opening
Banking Operations: 2 years (Required)
Ability to Commute: Miami, FL 33180 (Required)
Work Location: In person
Preferred
Experience in private banking or high-net-worth client servicing
Familiarity with BSA/AML screening and transaction monitoring
Working knowledge of SWIFT message types and wire cut-off processes
Analytical and problem-solving skills
Excellent communication and interpersonal skills. Team player
Ability to work in a fast-paced environment and prioritize tasks
Proficient in Microsoft Office, Excel, BPM System
Company
Safra National Bank
Welcome to Safra National Bank.
H1B Sponsorship
Safra National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase