Merchology · 2 hours ago
Freight Analyst
Plymouth, MN
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $70K/yr
2+ years expMerchology is a leading eCommerce retailer in B2B sales of co-branded merchandise. The Freight Analyst role involves providing analytical and operational support for the company's freight strategy, focusing on delivering accurate freight cost estimates and actionable insights to enhance sales and operational efficiency.
FashionProduct DesignRetail
Responsibilities
Serve as the primary responder for complex, international, and non-standard freight quote requests
Translate sales requirements into accurate, defensible freight cost scenarios using established rate logic and assumptions
Deliver freight quotes within defined SLAs to support deal velocity
Document quoting logic, assumptions, risks, and scenarios for repeatability and learning
Escalate expectations and trade-off decisions to the Freight Manager as needed
Demonstrate Merchology Core Values daily
Maintain and analyze freight data related to spend, service performance, additional freight charges, and claims
Develop and maintain freight KPIs, dashboards, and reporting used by Operations and leadership
Support carrier negotiations and strategy through modeling, historical analysis, and scenario development
Identify drivers of freight cost variance, including unplanned additional freight charges, packaging issues, and execution-related costs
Act as a primary power user of the ShipHawk TMS and carrier shipping tools to support quoting, execution analysis, and troubleshooting
Support damage, loss, and freight claims analysis, documentation, and recovery tracking
Assist with invoice review, audits, and discrepancy analysis
Partner cross-functionally with Sales, Operations, Finance, Purchasing, and Technology
Provide backup coverage for freight quoting and analysis during peak demand or Freight Manager absence
Qualification
Required
Bachelor's degree in supply chain, Logistics, Business, Analytics, Finance, or related field or equivalent experience
2–4 years of experience in freight, logistics, transportation analysis, or related roles
Demonstrated ability to produce fast, accurate freight cost estimates
Experience working with a TMS or shipping system to analyze rates and service options
Strong analytical, organizational, and documentation skills
Ability to manage multiple time-sensitive requests with accuracy
Strong written and verbal communication skills
Willingness to serve as primary quoting support and backup coverage
English speaking and able to communicate effectively with co-workers, management, and external contacts
Computer Skills, Microsoft Office Suite Proficiency
Preferred
Experience with ShipHawk or similar WMS/TMS platforms
Experience with FedEx Ship Manager and parcel/LTL environments
Familiarity with international freight and Incoterms
Advanced Excel or BI/reporting tool experience
Experience in a high-mix or custom fulfillment environment
Benefits
Generous PTO (18 days per year)
8 company-paid holidays
Hybrid work schedule for select departments
40 hours of paid volunteer time
401(k) with match
Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
Company-paid life insurance
Company-sponsored social events
Premium brand partner discounts
Employee-led Committees
Company
Merchology
Merchology is a USA based company which produces custom embroidered corporate clothing and logo gifts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ally Ward Delgado
Chief Executive Officer & Co-Founder
Recent News
2025-04-24
Company data provided by crunchbase