Associate Client Success Manager jobs in United States
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Inmar Intelligence · 1 hour ago

Associate Client Success Manager

Inmar Intelligence is a company focused on enhancing client success through digital promotions, and they are seeking an Associate Client Success Manager to support their team. The role involves assisting with client communications, managing promotional campaigns, and collaborating with various departments to drive client strategies and goals.

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Responsibilities

Assist with client digital promotions campaigns, ongoing contract management, contract renewal and expansion opportunities
Participate in developing recommendations and execute promotional programs that align with overall client KPIs and/or individual campaign goals; must be able to articulate and defend strategy
Maintain and utilize current sales and product materials; learn to create compelling client-ready assets to motivate and inspire stakeholders, focusing on the clear and concise communication of data-driven recommendations
Coordinate internal and external communications, garnering support and getting appropriate buy-in across teams
Work with multiple departments at Inmar and the client (e.g., Sales, Operations, IT, Promotion Analytics, Marketing, Reporting, Agencies, etc.) to execute digital campaigns, understand trends of the business, identify and seize new opportunities to grow revenue, and resolve any potential issues
Help to monitor campaign metrics to support efficient assessment and optimization of digital promotions, making informed and timely recommendations to enhance performance against client KPIs
Grow knowledge of industry trends, technology, best practices, and regulations of relevance to digital promotions
In consultation with sales, ensure accuracy of Salesforce.com entries/opportunities

Qualification

Account managementData visualization toolsSalesforce.comDigital media marketingGoogle SuiteMicrosoft SuiteAccountabilityInfluenceBusiness AcumenVision & StrategyCommunicationTeamworkProblem SolvingAdaptabilityEmotional IntelligenceAttention to DetailIntegrity

Required

Bachelor's Degree in business, marketing, communications or a related field
1-2 years of related experience, including responsibility for account management; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position
Experience with data visualization tools
Proficient with Salesforce.com
Proficient with Google Suite and Microsoft Suite producing professional business correspondence, proposals and reports
Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere

Preferred

Experience with position marketing or digital media, preferred
Experience with CPG manufacturers or Retailers, a plus

Benefits

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs

Company

Inmar Intelligence

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Welcome to Inmar Intelligence, recently certified a Great Place to Work®! Through curiosity and the intelligent use of data and technology, we make businesses smarter to improve consumers’ lives.

Funding

Current Stage
Late Stage

Leadership Team

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Rich Schmidt
Chief Financial Officer
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Berit Mann, MA
Client Development & Partnership Management Lead (Post-Purchase Solutions)
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Company data provided by crunchbase