Mela Fratarcangeli - Intero Real Estate · 15 hours ago
Client Services Director
El Dorado Hills, CA
Full-time
Onsite
Director/Executive
$45K/yr - $60K/yrMela Fratarcangeli - Intero Real Estate is seeking a Client Services Director who will be responsible for orchestrating an exceptional client experience from first contact through closing and beyond. This leadership role ensures operational excellence while supporting agent productivity and maintaining the high standards of the Onyx brand.
Real Estate
Responsibilities
Orchestrating an exceptional, white-glove client experience from first contact through closing and beyond
Ensuring operational excellence
Supporting agent productivity
Protecting the high standards and reputation of the Onyx brand
Serving as the connective tissue between clients, agents, marketing, and operations
Anticipating needs and solving problems before they arise
Ensuring every detail reflects professionalism, care, and intention
Qualification
Required
Exceptional client experience management skills
Operational excellence
Support agent productivity
Protect high standards and reputation of the Onyx brand
Ability to serve as a connective tissue between clients, agents, marketing, and operations
Anticipate needs and solve problems before they arise
Attention to detail reflecting professionalism, care, and intention
Highly organized
Proactive
Emotionally intelligent
Ability to thrive in a fast-paced, service-driven environment
Relationship-driven mindset
Leadership-minded approach
Pride in delivering excellence and consistency
Company
Mela Fratarcangeli - Intero Real Estate
El Dorado Hills, California
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase