Kane Communications Group · 4 hours ago
PR & Integrated Marketing Account Supervisor
Kane Communications Group is a purpose-driven public relations, marketing, and branding agency that builds reputations and drives corporate citizenship for organizations around the world. The Account Supervisor is responsible for nurturing client relationships, providing support and leadership for client accounts, and ensuring project management and customer satisfaction.
AdvertisingMarketing
Responsibilities
Write and present detailed, well-researched integrated communications, PR and marketing plans to agency teams and clients
Perform research and analysis using the Kane Way process
Link communications, PR, branding and marketing to broader business objectives, and ensure plans are designed to achieve measurable outcomes for clients
Gather information from the client and work with internal and external partners to develop proposals or briefs for new client projects or scopes of work
This may include working directly with digital or research partners to obtain proposals and estimates
Oversee the implementation of approved plans and strategies
Work with the account team to implement research and communications plans
Work with the creative team to develop brand, marketing and creative strategies
Collaborate with all team members (including contractors, when applicable), providing the input they need to be effective in their roles
Ensure scopes of work are executed, pitching in as needed to write content, pitch media and take on other day-to-day tasks
Ensure that all projects remain within the budgets and/or scopes of work
Recommend appropriate budgets to clients
Provide regular updates of account progress and budget requirements for all assigned clients
Approve and manage quotes, estimates and invoices to ensure budget requirements are met and profitability maintained
Anticipate and communicate any potential budget issues
Form relationships with senior client personnel, with a focus on providing superior and proactive customer service
Ensure client relations are positive and stable and keep senior management informed of any potential challenges
Provide exceptional service to your clients, promptly responding to their needs, requests and changes in direction
Stay abreast of communications, PR, marketing and branding best practices as well as your clients’ industries in order to bring forth new ideas
Set annual growth and retention goals for each of your accounts and, working with your direct supervisor, develop plans to achieve these goals
Provide your supervisor with monthly financial projections for your clients, which will aid in staff bandwidth planning
Create a vision that motivates and inspires direct reports, providing direction on how they can excel in their own positions while continuing to improve their skills and grow at Kane
Hold team members accountable for executing high-quality work recognizing and providing timely constructive feedback
Work on special projects, as needed
Participate in and attend networking events
Qualification
Required
A minimum of seven years of relevant experience in marketing, communications and/or PR-related fields
A minimum of three years of experience working in an agency environment managing your own client accounts as the day-to-day point of contact and balancing work from multiple clients at one time
A minimum of a bachelor's degree in a relevant field
Experience consulting directly with the C-suite, recommending PR, communications, integrated branding and marketing strategies that address their reputation and brand challenges
Excellent written and verbal communication skills
Demonstrated ability to delegate tactical assignments and accurately assess and edit work of others
Able to produce examples of strategic, integrated, branding, marketing and PR plans and/or findings reports with strategic recommendations made to your clients
Passion for social and narrative change campaigns, corporate communications and the integration of brand research and digital marketing into communications and PR work
Strong people skills with experience managing entry-level staff
Preferred
Prefer experience pitching media with existing media contacts/relationships
Benefits
PTO
Hybrid work environment
401K
Health Insurance
Dental Insurance
Vision Insurance
Accident & Critical Illness Coverage
Parking stipend
Onsite fitness center and an employee lounge with vending
Endless office snacks
Professional development and many networking event opportunities
Great Downtown Milwaukee location
Company
Kane Communications Group
Kane is a communications firm that develops communication frameworks & strategies that define brands & inspire business results.
Funding
Current Stage
Early StageRecent News
Milwaukee Business Journal
2025-03-21
BizTimes - Milwaukee Business News
2025-03-17
BizTimes - Milwaukee Business News
2023-11-03
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