Methodist Health System · 5 hours ago
Director, Quality Services
Dallas, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMethodist Health System is a healthcare provider committed to delivering high-quality, innovative care. The Director of Quality Services is responsible for overseeing clinical quality management and patient safety initiatives, ensuring compliance with regulatory standards and leading improvement efforts across the organization.
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Responsibilities
Coach, mentor, and develop staff: Establish, in conjunction with MHS values, policies, ethics, and departmental operating guidelines; Establish and communicate department goals and accomplishments, incorporation individual and team efforts in formal and informal feedback and recognition programs; Create an atmosphere of collaboration within the department and organization
Coordinate and/or assist with the implementation of programs to improve patient safety: Analyze occurrence reports, near miss reports, sentinel events reviews and failure mode effects analysis to identify areas of actual/potential of patient safety hazards; Uses reports from other sources for organizational application and adoption of patient safety practices (e.g. Web M&M, ISMP, Joint Commission, Leapfrog, National Quality Forum, Institute for Healthcare Improvement); Facilitates organizational prioritization of patient safety initiatives; Coordinates organizational adoption of national patient safety goals
Facilitate / co-lead clinical improvement teams, fostering identification of needed improvements and integration with interdisciplinary teams as needed: Develop education and development program to assist managers, directors, supervisor, staff, and physicians to effectively respond to identified improvements required; Directs, manages, and maintains the medical staff peer review process of medical staff members on a current basis and reports medical staff issues as required
Integrate benchmarking, hospital quality initiatives, medical management, patient safety and JCAHO preparation with medical STAFFnd hospital quality initiatives: Educate medical STAFFnd hospital staff regarding performance improvement processes/initiatives; Anticipate and integrate quality measures, which may be publicly reported or will tie to pay for performance for the hospital or medical staff, into ongoing assessment and improvement activities; Assure timely and accurate data collection to meet requirements for state, federal, other initiatives (e.g. Hospital Quality Initiatives); Develop a systematic approach to use of benchmark data by the medical STAFFnd hospital staff which will result in and support prioritization of needed improvement activities; Assure that prioritized performance improvement initiatives are supported by appropriate structure, charters, methodologies, accountability and feedback mechanisms; Evaluate effectiveness of performance improvement efforts; Revise performance improvement methods to achieve targeted results
Maintain current knowledge of federal, state, hospital and Joint Commission standards related to quality, clinical outcomes, and patient safety: Coordinate and/or assist with policy/guidelines development to assure compliance with external regulations; Coordinate and/or assist with required reporting of patient care-related incidents to the Texas Department of State Health Services; Coordinate responses to Texas Department of State Health Services, Centers for Medicare/Medicaid Services, and/or Joint Commission requests for data, on-site reviews, and action plans to correct deficiencies; Submit required follow-up reports to Joint Commission, state and federal agencies
Maintain fiscal responsibility for departmental operations: Direct the development, implementation and evaluation of the department budget; Establish processes for orientation, ongoing development, and competency verification of personnel
Maintain organizational compliance with Joint Commission standards related to medical staff, infection control/prevention, and performance improvement functions and national patient safety goals. Assist with organizational survey readiness activities: Conduct ongoing readiness assessment using the “periodic performance report“ (PPR) tools and other aides provided by Joint Commission, MHS JCAHO readiness activities, for performance improvement, infection control, and national patient safety goals; Provide education, coaching etc to help medical and hospital staff meet medical staff, performance improvement, infection control, and national patient safety goal standards; Support tracer surveys, department-based mini-surveys, mock surveys. Support may be evident through participating in, leading, or coordinating any of the above; Assist in coordinating Joint Commission surveys; Coordinate the organization's response to Joint Commission survey findings
Optimize the medical staff's quality program. Use performance improvement processes to assure ongoing evaluation and improvement of medical care through peer review, departmental goal setting, and benchmark data: Assure annual adoption of medical staff department peer review case selection criteria, rates for ongoing tracking and “rate”-related trigger points for further review, and rules requiring adherence by the medical staff; Use benchmarking data, adherence to evidenced base practices, trending of medical staff performance, to identify opportunities for improving medical staff performance; Implement and use physician profiling to assist individual physicians and medical staff departments to recognize or improve performance; Conduct timely mortality and special event screening and peer review; Provide timely and accurate data related to medical staff performance to each medical staff department; Provide timely and accurate data related to individual medical staff members when certain volume parameters have been met; Provide data to support medical staff credentialing/reappointment processes; Develop and maintain medical staff department performance reports; Conduct annual reviews of each medical staff department's performance; Coordinate the Medical Staff Quality Council activities
Qualification
Required
Minimum five (5) years work experience in health care quality management, quality improvement, clinical outcomes, or hospital performance improvement
BA / BS degree required
Certified Professional in Health Care Quality - CPHQ and/or CPPS
Certified Risk Management, or Infection Control
Preferred
If basic education relates to a licensed health profession, then license must be current
Company
Methodist Health System
Methodist Health System is a faith-based organization that aims to improve and save lives through compassionate and quality healthcare.
10001+ employees
H1B Sponsorship
Methodist Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (10)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Drew Shea
Chief Financial Officer - Methodist Medical Group
Edward Sopiarz
Chief Financial Officer
Recent News
Business Journals
2022-01-27
2022-01-15
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