Client Services Representative jobs in United States
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NVA General Practice · 15 hours ago

Client Services Representative

positionTampa, FL
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $20/hr

NVA General Practice is a leading global pet care organization focused on improving the lives of pets and their owners. They are seeking a Client Services Representative to provide exceptional customer service, manage appointments, and ensure a welcoming environment for clients at their veterinary clinic in Tampa.

HospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Welcome clients with a warm, friendly, and professional attitude
Schedule appointments and manage incoming calls and emails
Educate clients on hospital services, preventative care, and payment options
Process invoices, payments, and maintain accurate medical records
Work closely with veterinary teams to ensure seamless patient care
Maintain a clean, organized, and professional reception area

Qualification

Customer service experienceMultitasking abilityCommunication skillsProblem-solving skillsCompassionate careComfortable around animalsTeam-oriented

Required

Strong communication and problem-solving skills
Ability to multitask in a busy, team-oriented environment
Comfortable working around animals; enjoys puppy-kisses and kitty cuddles
Passion for providing outstanding client service and compassionate care

Preferred

Previous experience in customer service, veterinary, or medical fields preferred

Benefits

Paid Time Off & Paid Holidays
Medical, Dental, & Vision Insurance
Short/Long-Term Disability & Life Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA)
401k (Available for Full-Time & Part-Time Employees)
Employee Pet Discounts (Available for Full-Time & Part-Time Employees)
EAP, Employee Engagement Events

Company

NVA General Practice

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At NVA General Practice, we’re on a mission to give every pet their best life.
dateFounded in 1996
location
Agoura Hills, California, USA
people-size10001+ employees
web-link
https://www.nva.com/

H1B Sponsorship

NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$128M
Key Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M

Leadership Team

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John Bruno
Chief Executive Officer
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Recent News

Pet Age
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Morningstar.com
FCPT Announces Acquisition of a Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
MarketScreener
Four Corners Property Trust Announces Acquisition of A Five Property Veterinary Clinic Portfolio for $13.8 Million
2025-11-11
Company data provided by crunchbase