Fox Rent A Car · 1 day ago
(PHX) PT - Customer Service - Operations Support Associate
Phoenix, AZ
Part-time
Onsite
New Grad, Entry Level
$16.50/hr - $16.50/hrFox Rent A Car is looking for reliable, detail-driven individuals to join their frontline team. The Operations Support Associate will help deliver a smooth, friendly, and accurate rental experience for customers, supporting various points in their rental journey.
Leisure Travel & Tourism
Responsibilities
Keep the ready line clean, organized, and presentable
Inspect vehicles for quality standards and immediately report any that need servicing
Ensure each vehicle includes a correct and complete checkout slip
Help customers locate their reserved vehicle and assist with luggage when needed
Welcome customers back with a friendly, professional attitude
Inspect returned vehicles, document mileage/fuel levels, and identify any damage
Secure keys, remove personal items, and complete paperwork to report issues
Review final rental charges with customers and answer questions clearly
Verify rental agreements and ensure all information is complete and accurate
Scan and organize documents for smooth processing
Obtain customer signatures and maintain a clean, professional booth environment
Offer helpful information, wish customers a safe trip, and close out the interaction with excellence
Qualification
Required
Current Driver's License - required
Providing consistent, friendly service at every touchpoint
Performing additional duties as assigned to support overall operations
A positive, approachable demeanor with strong customer-service instincts
Attention to detail and comfort with paperwork and accuracy
Ability to stay organized in a high-traffic environment
Strong communication skills and a team-oriented mindset
Benefits
Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status.
Company
Fox Rent A Car
As part of Europcar Mobility Group, global provider of mobility solutions, Fox Rent A Car is a benchmark for low-cost leisure car rental in the United States and around the world.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Busking
Chief Operating Officer
LaDeisha Williams
Sr. Human Resources Business Partner
Company data provided by crunchbase