NEOGOV · 4 weeks ago
Field Services Technician (Lead Service Line Replacement, Meter Operations, Maintenance and Repair)
The City of Detroit is looking for a Field Services Technician to perform installations, service start-ups, and investigative tests in the Water Department. This role involves troubleshooting repairs and maintaining water mains, hydrants, and sewerage systems, while also ensuring safety and compliance in various work environments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Repair broken water mains
Repair hydrants throughout the service area
Assist Box crews in providing repairs
Perform turn-on and turn-off services for installation, repair or shutoff of various equipment and devices
Complete water service repair digs
Track and perform routine Gate maintenance
Initiate and complete investigations
Actively participate on Two Man Dig Crew, (three-yard dump, mini excavator)
Start as an extra person on the Leak Crew, with proficiency in all aspects of the Leak Crew job duties after this time period (dump truck, backhoe, repairing mains, shoring, etc.)
Box Crew Turn-on/Turn-off
Change and install 5/8 inch to 10-inch meters
Perform work on stop boxes
Operate field laptop as the primary method for receiving, updating and closing work orders
Must have ability to work outside in inclement weather
Follow security and safety policies and procedures in carrying out work duties
Wear personal protective equipment (PPE)
Provide on the job training
Perform yard duties to provide tools and supplies at multiple locations
Complete scheduled Preventative Maintenance on tools and equipment
Maintain vehicle inventory
Perform related work duties as assigned
Qualification
Required
High School Diploma or GED
Reasonable knowledge of tools, methods, materials and practices used in repairing heavy machinery and equipment including some familiarity with methods and equipment used in moving heavy objects
One (1) year of experience in repairing and assembling water meters and meter parts and accessories preferred
Meet all the requirements to advance to Field Services Technician Level 2 within four (4) years of level 1 designation
Valid Michigan Drivers License
Valid Michigan Commercial Driver's License with an Airbrake endorsement and the ability to drive a motor vehicle on all terrain
Ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground
Lift a minimum of ninety-five (95) pounds
Demonstrate normal color perception
Hear audible alarms
Detect abnormal equipment sounds
Visually inspect equipment and processes at any time of the day or night
Wear respiratory protection and other personal protective equipment
Perform in confined space, elevated and underground work
Pass a biomechanical physical and vision test, yearly baseline physical and fit test for respirator/Self Contained Breathing Apparatus
Use hands to handle, feel or operate equipment
Subject to random drug and alcohol testing
Undergo alcohol and drug screening and are subject to a criminal background investigation
Benefits
Medical -Eligible for hospital, surgical, and prescription drug benefits.
Dental
Vision
Life Insurance -Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) -The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
Sick Leave
Vacation
Holidays
Funeral leave
Family and Medical Leave
Jury duty
Military duty leave
Unpaid personal leave
City Employees Retirement System
ADVANCEMENT OPPORTUNITIES -Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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