United Airlines · 4 hours ago
Analyst - Shop Business Services
Houston, TX
Full-time
Onsite
Entry, Mid Level
$66K/yr - $87K/yr
2+ years expUnited Airlines is a leading airline company seeking an Analyst for their Shop Business Services team. The role involves supporting shop operations, performing routine reporting and analysis, and facilitating data reviews to meet organizational goals.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Responsible for partnering with the Manager and Supervisors of the shops to support the operation and meet organizational goals
Directly responsible to perform routine reporting for analysis and metrics of shop turnaround times, volume impact and budgetary requirements to support the operation
Assist the shop and Sr. Analyst in Cost benefit analysis for repair vs. buy plus justifying equipment and tooling purchase to support in house repairs
Support forecast process as well as yearly budget/ volume and unit rate planning
Project management
Provide analysis and input to weekly and monthly control towers
Interact business partners to drive results and deliver solutions
Utilize Daily Shop Operations reports and provide shop priorities – what needs to be worked to help shop supervisors plan, assign, and execute
Keep the pulse on shop turn times and OT delivery
Facilitates data and metric reviews with Shop Leads and Supervisors to ensure accurate data
On-going follow-up on shop units with the shop team to ensure timely escalation of issues and resolution to meet or exceed turn times
Include timely and accurate updates on shop due by dates and status updates to reflect true status of the shop units
Reviews, identifies, and resolves discrepancies related to data and various reports
Timely processing of invoices for outside vendor units
Review and analyze supplier performance, follow-up to ensure they meet the planned turn times
Manage and coordinate Quote approvals for units that go to vendor
Look for opportunities for exchanges vs. repairs when working with suppliers
Qualification
Required
Bachelor's degree in business or finance or 4 years of relevant work experience
Strong working knowledge of Windows, Excel, Word, PowerPoint, and Outlook
2 - 4 years of operational or analytical experience
Ability to work in fast pace operational shop environment
Ability to prioritize and make decisions
Perform with limited to moderate supervision
Make recommendations to existing processes to help streamline work and efficiency
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree in business or finance
Project management skills and knowledge of continuous improvement tools and techniques
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-24
Morningstar.com
2026-01-24
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