Novant Health · 2 hours ago
Central Scheduling Specialist I
United States
Full-time
Remote
Entry Level
1+ years expNovant Health is a healthcare organization seeking a Central Scheduling Specialist I to act as the communication hub for providers and clinical teams. This role involves managing patient scheduling needs for outpatient procedures and facilitating timely access to services through effective communication and coordination.
FitnessHealth CareHospitalMedical
Responsibilities
Manage inbound calls from providers and clinical staff regarding patient scheduling needs for infusions and outpatient procedures
Use EPIC scheduling tools to coordinate appointments efficiently for various Novant hospitals in the Charlotte and Coastal regions
Proactively work through scheduling queues to make outbound calls and ensure timely patient access to services
Adapt to variable call volumes, balancing inbound call management with outbound scheduling responsibilities
Communicate clearly and professionally with providers across local and out-of-state locations to confirm and adjust appointments
Collaborate closely with clinical teams to resolve scheduling issues and keep patient care on track
Qualification
Required
Education: High School Diploma or GED, required
Experience: Minimum one year experience in scheduling, patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a medical environment
Additional Skills (required): Excellent interpersonal and communication skills
Experience and competency in customer relation skills in a professional environment
Ability to organize and prioritize work in a stressful environment
Ability to work effectively as a member of a team and is self-directed
Good problem solving skills
Basic medical terminology
Exemplary keyboarding skills and experience in patient registration systems and familiarity with personal computers
Basic knowledge of hospital performed procedures
Preferred
Healthcare insurance experience, highly preferred
Patient Scheduling Experience, Highly Preferred
EPIC experience, highly preferred
Company
Novant Health
Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals.
10001+ employees
H1B Sponsorship
Novant Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (13)
2023 (13)
2022 (10)
2021 (17)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Betsy Walsh
Senior Vice President Joint Partnerships
Andrea M. Areskog
Vice President, Corporate Strategy & Development
Recent News
2025-11-08
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2025-10-21
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