KDI Office Technology · 11 hours ago
Information Technology Support Specialist
Greater Philadelphia
Full-time
Hybrid
Senior LevelKDI Office Technology helps organizations in the Mid-Atlantic region work smarter through digital transformation, and they are seeking a Senior IT Support Specialist. The role involves providing technical support, troubleshooting, and help desk support for desktop computers and servers, both remotely and on-site.
HardwareInformation TechnologyProfessional ServicesSoftware
Responsibilities
Technical support
Troubleshooting
Desktop computers
Physical and virtual servers
Basic networking
Information technology
Help desk support on a day-to-day basis
Qualification
Required
Technical Support and Help Desk Support skills
Troubleshooting of IT issues, including desktops, servers, cloud M365, and basic networking
Experience in Information Technology
Strong analytical and problem-solving abilities
Excellent communication and customer service skills
Company
KDI Office Technology
Helping You Unlock the Full Potential of Your Technology Technology should make your business better—not more complicated.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
R
Rick Salcedo
President CEO
Company data provided by crunchbase