KDI Office Technology · 5 hours ago
Information Technology Support Specialist
KDI Office Technology helps organizations in the Mid-Atlantic region work smarter through digital transformation, and they are seeking a Senior IT Support Specialist. The role involves providing technical support, troubleshooting, and help desk support for desktop computers and servers, both remotely and on-site.
HardwareInformation TechnologyProfessional ServicesSoftware
Responsibilities
Technical support
Troubleshooting
Desktop computers
Physical and virtual servers
Basic networking
Information technology
Help desk support on a day-to-day basis
Qualification
Required
Technical Support and Help Desk Support skills
Troubleshooting of IT issues, including desktops, servers, cloud M365, and basic networking
Experience in Information Technology
Strong analytical and problem-solving abilities
Excellent communication and customer service skills