USAJOBS · 3 hours ago
REC ASST (ITT TICKETS & TRAVEL) NF2*
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Recreation Assistant will assist customers with the selection and purchase of tickets and leisure services, ensuring proper accountability and security of assigned areas while providing excellent customer service.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Assists and serves customers with location, selection, purchase of tickets, and leisure services
Completes sales transactions utilizing cash register
Assists in inventories, ensures proper accountability and security of assigned area(s)
Assists with daily sales, daily activities reporting, period-end, and month-end processes
Performs and/or assists in the operation of the recreation activity
Based on established policies, incumbent carries out assigned phases of designated activity applying an understanding of the interest and needs of program participants
Assists with accountability of event tickets, and other related items through such means as frequent inventories and an established record keeping system
Informs customers about various ticket and tour opportunities
Assists in keeping brochure and marketing information current and organized
Helps maintain a clean and inviting facility
Team member must exhibit continuous self-education of products, services, activities within MCCS, local attractions and leisure activities across the country
Assists with issuance of airline tickets and other accountable documents used by the travel agency within the ITT Office
Performs or assists in the operation of the travel agency as needed and available
Carries out assigned phases of the designated activity applying an understanding of the interests and needs of program participants
May oversee sale of retail items associated with activities
Ensures adherence to safety rules and regulations
Provides World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Takes action to solve problems quickly
Alerts the higher-level supervisor, or proper point of contact for help when problems arise
Adheres to safety regulations and standards
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other related duties as assigned
Qualification
Required
Minimum one year experience in a related recreational activity, customer service, and cash handling skills
Skill to demonstrate activities and use of related facility equipment
Skill to learn applicable MCCS policies and procedures
This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance
Preferred
Knowledge of Theme Parks, attractions, and hotels is preferred
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
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