Luminis Health · 17 hours ago
Provider Engagement Manager
Annapolis, MD
Full-time
Onsite
Mid Level
$90K/yr - $115K/yr
3+ years expLuminis Health is focused on enhancing healthcare services, and they are seeking a Provider Engagement Manager to drive system growth through strategic relationships with referral sources. The role involves developing relationships with community providers, analyzing referral trends, and executing a structured engagement strategy to improve referral volume and provider satisfaction.
Health CareMedicalNon Profit
Responsibilities
Develops and maintains strong relationships with internal leaders, Luminis Health-employed and independent, community providers and staff, as well as associated community partners in order to support system strategies and encourage physician engagement. To include, influencing referral patterns, strengthening alignment with Luminis Health services, and supporting achievement of service growth targets
Effectively communicates system strategies to target providers and staff, as well as community partners to maintain and build market share via face-to-face meetings, virtual meetings, phone calls, emails, and text messages
Collaborates other field-based Luminis Health team members to coordinate events, share business intelligence and maximize relationships with targeted physicians
Quickly shares feedback on access, quality, and care, as well as relevant business intelligence with leadership, including supervisor and relevant LHCE and/or hospital leadership teams and works with these teams to resolve issues
Identifies opportunities to expand relationships with physicians to advance Luminis Health system goals
Data Analysis: Leverages internal and external market data tools to assess referral trends, identify strategic patterns, and pinpoint key growth targets
Planning: Develops customized target lists for each new provider and/or program(s) based on market dynamics, specialty needs, and strategic priorities. Utilizes these lists to guide outreach activities and to communicate progress with Luminis Health providers and leadership
Reporting: Monitors and reports on outreach activity by capturing both insights and ongoing relationship intelligence. Produces timely updates as new information is gathered and delivers routine monthly reports to inform strategic decision‑making
Qualification
Required
Bachelor's degree, preferably in healthcare or marketing-related subjects
3 to 5 years' health care industry experience, including working with physicians
Proficiency with MS office software including Word and Excel, as well as customer or market databases
Ability to work independently and collaboratively
Excellent customer service skills required
Must demonstrate success in physician collaboration and business outcomes
Must be able to travel to various customer offices and health system sites
Preferred
Previous sales experience preferred
Benefits
Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Employee Assistance Programs and more
Company
Luminis Health
Luminis Health is a not for profit organization that provides exceptional health care services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Beales
Chief Human Resources Officer
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