NEOGOV · 14 hours ago
Administrative Assistant - Casper Police Department
Casper Police Department - Casper, WY
Full-time
Onsite
Entry Level
$38K/yr - $52K/yr
1+ years expNEOGOV is seeking an Administrative Assistant for the Casper Police Department. This role involves providing essential administrative support and serving as the first point of contact for citizens, ensuring smooth operations and effective communication within the department.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as a primary customer service function to a specified division(s) or area and performs semi-skilled administrative support with some independence, including responding to routine requests for information, directing callers and visitors to appropriately to internal departments or individuals; taking and transmitting messages; communicating with the public regarding fees, policies, rules and general information about a division, facility, or event
Performs various clerical duties utilizing standard office equipment including basic research, making photocopies, and faxing documents, ordering office supplies, filing and record retention. Utilizes software systems and databases; data entry to collect and maintain records
May train others on administrative level work and temporarily assist in other departments as needs arise in the organization
Processes accounts payables and/or receivables including calculating and determining settlements or adjustments; accepts payments; may maintain a petty cash supply; and researches, tracks and coordinates all accounts payables and/or receivables for an assigned area
Receives, processes, sorts, and/or distributes a variety of mail, internal correspondence, materials, invoices, payments, and/or other applicable items
Runs standard reports according to established timelines, or as directed
Assists in the coordination and administration of calendaring, special projects, events, and/or programs as assigned
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor
Performs other duties of a similar nature or level
Qualification
Required
High school diploma or equivalent (G.E.D.) required
Minimum of one (1) year of experience working in a clerical or administrative support position
Knowledge of customer service principles
Knowledge of English language, grammar, and punctuation
Knowledge of basic mathematical principles
Knowledge of basic record keeping and file management principles
Knowledge of time management tools
Knowledge of modern office procedures, methods and use of technological equipment including database management and computer software programs such as Microsoft Office
Ability to organize records in an easily retrievable fashion
Ability to routinely demonstrate the City of Casper core values
Ability to operate modern office equipment, software and operating systems/applications
Ability to maintain confidentiality
Ability to learn and follow applicable procedures and policies
Ability to accurately proofread numerical and text data
Ability to accurately type documents at a reasonable rate of speed
Ability to learn and follow applicable procedures for accounts payable/receivable and Municipal budgets
Ability to learn and follow applicable procedures for maintaining accurate records and comply with record retention guidelines
Ability to troubleshoot on office equipment
Ability to order and maintain office supplies
Ability to meet deadlines
Ability to work on a variety of tasks simultaneously
Ability to work with some level of independence and may lead others with administrative duties
Ability to perform basic research and review of data
Ability to prepare basic reports and written correspondence
Ability to make travel arrangements
Ability to maintain a neat and professional appearance
Ability to communicate effectively verbally and in writing
Ability to follow written and verbal instructions
Ability to establish and maintain effective working relationships with those contacted in the course of work
Ability to follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor
Skill in providing customer service
Skill in proofreading and editing documents
Skill in scheduling calendars and coordinating meetings and/or events
Skill in typing and data entry
Skill in operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public
Skill in oral and written communication, sufficient to exchange or convey effective information and to receive work direction
Skill in operating modern office equipment, software and operating systems/applications
Skill in note taking
Skill in accounts payable/receivable
Skill in maintaining confidentiality
Skill in time management
Skill in creating clear and concise reports
Skill in conflict management and problem solving
Preferred
Local government experience preferred
Possession of a valid Wyoming Driver's License preferred
May require being, or obtaining, a Notary Public designation
Benefits
State of Wyoming - CIGNA Health
Delta Dental
VSP Vision
Medical Reimbursement Account, Flexible Spending
MASA Supplementary Ambulance Care
Voya Supplementary Hospital, Accident, and Critical Illness Plans
Short-term and Long-term Disability Options
Life Insurance
457/IRA Retirement Options
Employees Family Assistance Program (EFAP) Free Counseling Services
Pet Insurance
Legal Shield/ID Shield
Eleven (11) Paid Holidays Annually
Wyoming Retirement System - Retirement Income for life. Employer match exceeds employee contribution.
Paid Time Off (PTO):The City of Casper (City) recognizes that a period of leisure, or recreation, away from the job is beneficial. A new full-time employee will receive an advance of 80 PTO hours on their start date.
Fitness incentive time off program: Opportunity to earn additional paid time off by participating in the Police Department fitness testing program.
Tuition Reimbursement: Reimbursement % is based on grade level received. Includes books and some fees.
Public Service Loan Forgiveness (PSLF): The City of Casper may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness.
CredibleMind: Mental health and wellness resources at healthynatrona.crediblemind.com.
Employee Assistance Program: Free counseling available to employees and their immediate family members.
Ergonomic Assessments: Review of your workstation and recommendations made by our Risk Management team to ensure a safe and comfortable work environment.
Additional Benefits and Annual Fun Events: Service Awards Luncheon - To recognize and celebrate years of service, employees who reach a 5-year milestone with the City are invited to an annual luncheon.
Annual Employee Golf Tournament: Swing into Fun: Join us for our annual employee golf tournament.
Employee Holiday Breakfast: Indulge in a delicious hearty breakfast and enjoy the company of the great employees at the City of Casper.
Chili Skate Night: Lace up your skates! Get ready to glide and slide at our Employee Chili Skate Night at the Casper Ice Arena.
Wellness Programs: Drawings for cash prizes for participants. Free access to the Casper Recreation Center for qualifying employees.
Leadership and Employee Development: We believe in nurturing talent, empowering individuals, and cultivating a culture of growth and success.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
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2025-10-31
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