Iterable · 15 hours ago
Senior Engineering Operations TPM
Hybrid - Denver
Full-time
Hybrid
Senior Level
$134K/yr - $212K/yrIterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale. In this role, you will join the Engineering Operations team to help Iterable scale the Platform by improving software building and operational processes, enhancing reliability, and increasing visibility into engineering health.
Artificial Intelligence (AI)MarketingMobile AppsSaaSSoftware
Responsibilities
Partner with engineering leaders and teams to identify priorities and translate them into clear program plans and deliverables
Lead cross-team initiatives that improve platform scalability and predictability (e.g., Incident Management frameworks, Error Budget Policies, API maturity practices, engineering health visibility)
Define and track success metrics, measure outcomes, and continuously iterate programs based on data and feedback
Communicate clearly and consistently by providing regular updates on progress, risks, dependencies, and tradeoffs to stakeholders at all levels
Audit existing processes and implement improvements that reduce friction and increase consistency
Collaborate beyond Engineering (Product, GTM, Support/CS) to execute effective rollouts and drive adoption
Qualification
Required
Experience leading cross-functional programs within an engineering organization, partnering effectively with Engineering, Product, Security and other stakeholders
A track record of using AI to improve personal and team productivity, and strong judgment about where automation adds value vs. where rigor is required
Strong program management fundamentals: planning, coordinating, dependency/risk management, and driving delivery through ambiguity
Experience with the software lifecycle and operating practices
Strong technical judgment and fluency: able to understand system architecture, APIs, and operational tradeoffs well enough to drive decisions, ask the right questions, and unblock teams
Comfort using data and tooling to drive visibility and decisions (Sigma or similar BI tools)
Strong communication, relationship-building, and the ability to explain technical concepts to varied audiences
Preferred
Experience with programming languages, such as SQL and Python
Experience with FinOps
Benefits
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Days (additional paid holidays)
Fertility & Adoption Assistance
Paid Sabbatical
Flexible PTO
Monthly Employee Wellness allowance
Monthly Professional Development allowance
Pre-tax commuter benefits
Complete laptop workstation
Company
Iterable
Iterable is an AI-powered communication platform that improves customer retention with its marketing.
Founded in 2013
501-1000 employees
H1B Sponsorship
Iterable has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (12)
2022 (21)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$342.2MKey Investors
Viking Global InvestorsIndex VenturesCRV
2021-06-15Series E· $200M
2019-12-10Series D· $60M
2019-03-20Series C· $50M
Leadership Team
Sam Allen
Chief Executive Officer
Andrew Boni
Chief Scientist
Recent News
2025-12-09
Destination CRM
2025-11-21
Company data provided by crunchbase