Sumitomo Pharma America, Inc. · 6 hours ago
Manager, Enterprise Applications - Tech Ops (SAP)
United States
Full-time
Remote
Senior Level, Lead/Staff
$126K/yr - $157K/yr
8+ years expSumitomo Pharma America, Inc. is a global pharmaceutical company focused on addressing patient needs in various health sectors. They are seeking a highly motivated and experienced SAP S/4HANA Solution and Functional Manager to drive digital transformation across critical Technical Operations and Supply Chain processes, ensuring compliance and operational efficiency.
Pharmaceuticals
Responsibilities
Lead the analysis, design, configuration, and implementation of SAP S/4HANA solutions across the entire value chain, focusing on:
Order-to-Shipment (SD/LE): Sales Order processing, intercompany transactions, delivery processing, Billing and Invoicing
Logistics Execution (LE): Shipment planning, transportation, and trade compliance
Production Planning (PP): Integration of Production Orders with material planning and execution
Extended Warehouse Management (EWM): Management of inventory and warehouse operations related to finished goods and raw materials
Expertly configure and customize SAP S/4HANA modules (SD, LE, PP, EWM) to align highly complex pharmaceutical business processes, including batch management, quality inspection, and serialization requirements
Develop detailed functional designs, configuration documents, and technical specifications for enhancements, custom developments (e.g., RICEF objects), and complex business scenarios
Design, implement, and maintain robust, compliant, and scalable integrations between SAP S/4HANA (Master Data and Transaction Data) and the Salesforce platform, ensuring accurate data flow for customer orders and financial reconciliation
Strategically design and implement integration points between SAP S/4HANA and Cell and Gene Therapy Operations (CGTO) systems, ensuring full traceability and compliant transfer of data for patient-specific manufacturing and logistics processes
Collaborate with Enterprise Architects to ensure solution design adheres to best practices for data integrity, performance, and security across the integrated landscape
Actively participate in, and often lead, validation activities, including the generation of validation protocols (IQ, OQ, PQ) and execution of system validation and User Acceptance Testing (UAT) scripts
Ensure all SAP S/4HANA configurations, custom code, and documentation strictly comply with pharmaceutical industry standards, including GxP (GMP, GDP) requirements, 21 CFR Part 11, and global data privacy regulations
Own and drive the full testing lifecycle:
Participate in Unit Testing (UT) and System Integration Testing (SIT)
Lead and document User Acceptance Testing (UAT) with business stakeholders
Collaborate with the testing team to identify, manage, and resolve defects through a formal change control process
Manage and prioritize project timelines, budgets, and resources for S/4HANA rollouts and enhancement projects
Provide critical Tier 2/3 operational support, including troubleshooting, complex issue resolution, and root cause analysis for production incidents
Develop and provide ongoing, role-based training and SOPs (Standard Operating Procedures) for end-users on new SAP functionalities to ensure high adoption and compliance
Qualification
Required
8+ years of progressive experience in implementing and configuring SAP ERP systems, with a minimum of 5 years specifically on SAP S/4HANA
Deep functional expertise in SAP modules relevant to Supply Chain and Tech Ops, including SD (Sales & Distribution), LE (Logistics Execution), PP (Production Planning), and EWM (Extended/Warehouse Management). Familiarity with FI/CO (AR) integration is essential
Proven experience within the Pharmaceutical or Biotechnology industry, demonstrating an excellent understanding of GxP, validation (CSV), and regulatory compliance requirements
Strong background in designing and implementing integrations between SAP and external systems (middleware experience preferred, e.g., SAP CPI, PI/PO)
Demonstrated ability to lead and motivate functional and technical teams during complex project life cycles
Exceptional analytical, problem-solving, and communication skills, with the ability to translate complex technical requirements into business-friendly language
Preferred
Direct experience with Salesforce (or other CRM) integration with SAP for Order-to-Cash processes
Direct experience with Cell and Gene Therapy Operations (CGTO) business processes and integration/data requirements
Certification in SAP S/4HANA (specifically Sales/Supply Chain or Manufacturing)
Experience with Agile methodologies (Scrum/Kanban)
Experience with SAP Business Technology Platform (BTP) applications or Fiori application development
Cloud experience (e.g., RISE, AWS, Azure) related to SAP hosting or integration
Benefits
Opportunity for merit-based salary increases
Short incentive plan participation
Eligibility for our 401(k) plan
Medical, dental, vision, life and disability insurances
Leaves provided in line with your work state
Flexible paid time off
11 paid holidays plus additional time off for a shut-down period during the last week of December
80 hours of paid sick time upon hire and each year thereafter
Company
Sumitomo Pharma America, Inc.
Sumitomo Pharma America (SMPA) is a science-based, technology-driven biopharmaceutical company focused on delivering therapeutic and scientific breakthroughs in areas of critical patient need in oncology, urology, women’s health, rare disease, cell and gene therapies and CNS.
Founded in 2023Marlborough, Massachusetts, US
1001-5000 employeesH1B Sponsorship
Sumitomo Pharma America, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (14)
Funding
Current Stage
Late StageLeadership Team
Adele Gulfo
Chief Executive Officer, Biopharma Commercial
Myrtle Potter
President and Chief Executive Officer, Sumitomo Pharma America
Company data provided by crunchbase