Heartland Tire Service · 22 hours ago
Automotive Service Writer
St Cloud, MN
Full-time
Onsite
Mid LevelHeartland Tire Service is seeking an Automotive Service Writer who acts as the liaison between customers and the service department to ensure timely and accurate service while building customer relationships. The role involves providing excellent customer service, collaborating with technicians, and managing service center workflow.
AutomotiveCommercialService Industry
Responsibilities
Provides helpful, friendly and respectful customer service with a We Can Do That attitude
Combines advanced automotive knowledge with strong leadership skills to effectively collaborate with the service technician team to ensure best in class service to customers
Builds strong customer relationships to generate repeat customers
Creates work schedules and manages service center workflow
Leads and mentors junior technicians to assist in their growth and development
Road tests vehicles
Maintain a clean and safe work environment
Cross train in other areas as needed
Other duties as assigned
Qualification
Required
Provides helpful, friendly and respectful customer service with a We Can Do That attitude
Combines advanced automotive knowledge with strong leadership skills to effectively collaborate with the service technician team to ensure best in class service to customers
Builds strong customer relationships to generate repeat customers
Creates work schedules and manages service center workflow
Leads and mentors junior technicians to assist in their growth and development
Road tests vehicles
Maintain a clean and safe work environment
Company
Heartland Tire Service
About Heartland Tire Heartland Tire has spent the last 67 years delivering extensive auto repairs to satisfied customers throughout central Minnesota.
Founded in 1952
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase