Bell Partners Inc · 11 hours ago
Resident Services Consultant - Bell Flatirons
Superior, CO
Full-time
Onsite
Entry, Mid Level
$23/hr - $25/hr
2+ years expBell Partners Inc is dedicated to being the apartment company of choice by creating value for their residents and associates. As a Resident Services Consultant, you will interface with residents, handle day-to-day issues, and coordinate lease renewals while providing excellent customer service.
Real Estate
Responsibilities
Respond to residential complaints and concerns in a timely and professional manner
Maintain a professional, friendly atmosphere in the office and public access areas
Complete, coordinate, and track progress of all work requests
Greet current and potential residents and assist with questions
Follow up on service requests to ensure satisfaction
Call move-ins shortly after the move-in for an introduction and to ensure residents’ satisfaction
Pull and log keys for vendors as required
Share ideas for improving resident satisfaction with the Resident Services Manager and/or community manager
Follow Fair Housing Standards in all matters when working with prospects and residents
Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
Provide clerical support such as maintaining the filing system, ordering office supplies, and refreshments as needed
Regular attendance and punctuality
Qualification
Required
BA/BS in business, sales, or related field, relevant experience, or a combination
2+ years of multi-family leasing experience or 2+ years of B2B selling experience desired
Excellent oral and written skills
Strong working knowledge of MS Office Suite preferred
Strong interpersonal skills and ability to work on a team
Professional image and organization
Walking, bending, reaching, climbing, and lifting to 30 lbs
Ability to work with mechanical and electrical equipment, as well as hazardous materials
Must be comfortable with heights and moving heavy objects
Preferred
Strong working knowledge of MS Office Suite preferred
Benefits
Family health insurance
401(k) match
Vacation
Personal Days
Sick time
Customized training programs
Associate referral bonus plan
Diverse, equitable, and inclusive work environment
A culture that empowers you to make a difference
Company
Bell Partners Inc
Established in 1976, Bell Partners Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lili Dunn
Chief Executive Officer
John Tomlinson
CFO
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