Metropolitan Family Services · 1 day ago
Associate Director of Analytics Reporting
Chicago, IL
Full-time
Onsite
Lead/Staff, Director/Executive
$86K/yr - $90K/yr
5+ years expMetropolitan Family Services is a community-focused organization that empowers families to reach their potential. They are seeking an Associate Director of Analytics Reporting to lead a team of analysts and oversee the design and implementation of analytics strategies for business performance monitoring.
Communities
Responsibilities
Provides leadership to department-wide planning to ensure that performance measures, standards, CQI review and staff development are integrated into all CQI agency activities
Lead a team of analysts, ensuring high performance and professional development
Oversee the design, development, and maintenance of reports, dashboards, and KPIs to monitor business performance
Lead the development and implementation of analytics strategies to provide actionable insights for stakeholders
Ensure data accuracy, integrity, and consistency across systems and reporting tools
Partner with departments (e.g., MPI divisions, CP4P Partners) to understand data needs and deliver tailored solutions
Lead the management of analytics platforms (e.g., Tableau, SQL) and recommend new tools or processes to enhance efficiency
Lead development, tracking and reporting on key metrics, identifying trends, risks, and opportunities
Streamline data collection and reporting processes to improve scalability and timeliness
Other duties as assigned
Qualification
Required
Master's Degree in Data Science, Human Service, Social Work, and or related field, required
5+ years of increasing levels of experience in clinical service, program development, and evaluation required
5+ years of increasing levels of experience in data monitoring, cleaning, and analysis for varying audiences required
Advanced skills in quantitative and qualitative analysis with specific experience in Tableau and SPSS required
Strong interpersonal, written, and communication skills
Excellent administrative and organizational skills
Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands
Ability to work effectively with individuals and groups of diverse ethnic and socio-economic background
Satisfactorily pass all relevant screenings and criminal background checks
Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites required
While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data figures, transcribing, and viewing a computer terminal
Benefits
Medical Coverage, Dental Coverage, and Vision Coverage.
Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HAS accounts, pro-rated to your benefits start date.
FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
Company
Metropolitan Family Services
Metropolitan Family Services is a family social services company providing programs to help families in various communities. It is a sub-organization of Metropolitan Peace Initiatives.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.55MKey Investors
DuPage FoundationVillage Treasure House
2024-10-08Grant· $0.55M
2024-08-05Grant
Leadership Team
James Baldwin
Chief Financial Officer
Colleen Jones
Executive Vice President & COO
Recent News
2025-12-16
2025-09-25
2023-10-08
Company data provided by crunchbase