DISA Global Solutions, Inc. · 3 hours ago
Accounts Receivable Collections Specialist
DISA Global Solutions is an industry-leading safety and compliance solutions provider with a rich history of IT innovation. The Accounts Receivable Collections Specialist is responsible for providing client support regarding billing inquiries and disputes, ensuring swift resolution to facilitate payment of receivables.
Human Resources
Responsibilities
Verify and send invoices for services rendered if requested
Submission of all credit memo requests, misapplication of payments, debit, rebill forms, including all support documentation arising from disputed claims
Add proper notations on accounts, ensuring proper status updates and coding on accounts
Communicate with customers via phone, email, fax or mail
Processing customer credit card payments
You will submit closure forms for account closure requests
Emailing/ faxing billing reminders and statements to clients
Reconcile accounts receivable using weekly aging reports
Handling all email inquiries as well as inbound and outbound calls in a timely manner
Following company policies and protocol when handling different topics
Build workable relationships by assisting clients in a positive and supportive manner
Enter notes and records of all conversations on the Client’s account
Obtains and mails invoice copies for customers, as requested
Assists with invoicing
Other duties as assigned by management
Qualification
Required
Bilingual, Spanish speaking (Required)
Working knowledge of MS Office and databases
Excellent communication skills (written and oral)
Must show initiative and be reliable to work with a high level of independence
Preferred
Associate's degree (A.A/A.S) (preferred) or related two years of college or technical school OR two (2) years of related AR collections experience and or training; or combination of both
WorkDay experience preferred
Benefits
Competitive pay
Robust benefits package
Monthly appreciation events
Internal learning and development team provides the resources for employees to engage in continuing education and training