Progress Software · 7 hours ago
Inside Account Manager - DX ShareFile Key Accounts
United States
Full-time
Remote
New Grad, Entry Level
$49K/yr - $57K/yrProgress Software is a trusted provider of software that enables customers to develop and manage AI-powered applications. They are seeking an Inside Account Manager to support and grow ShareFile's top customers, manage day-to-day sales activities, and ensure ongoing value for enterprise clients.
ComputerEnterprise SoftwareInformation TechnologySoftware
Responsibilities
Work in tandem with a Field Key Account Rep to support and grow ShareFile’s top customers. You'll manage day-to-day sales activities, drive pipeline through targeted outreach, and support account execution to ensure ongoing value for our enterprise clients
Partner with Field Key Account Reps to execute territory and account plans, helping drive expansion, renewals, and overall account growth
Support outbound prospecting into named accounts via phone, email, and LinkedIn to generate meetings and build pipeline
Re-engage inactive or at-risk customers, identify upsell/cross-sell opportunities, and help shepherd them through the sales cycle
Manage all assigned ShareFile Key Account renewals, ensuring proactive customer engagement and on-time closures
Map account stakeholders and identify decision-makers using tools and research to enable multi-threaded selling
Coordinate product demos and discovery calls, supporting Field Reps with customer engagement and prep
Serve as a key point of contact for day-to-day questions and follow-ups, helping ensure a seamless customer experience
Collaborate cross-functionally with Marketing, Customer Success, and Product to drive account-based motions
Qualification
Required
Experience in sales or outbound prospecting roles (e.g., BDR, Inside Sales Rep)
Strong relationship-building skills and a team-first mindset
A proactive, self-motivated approach to problem-solving and account development
Excellent written and verbal communication skills
Ability to manage multiple priorities, stay organized, and keep momentum in key accounts
Confidence using sales tools like Salesforce, LinkedIn Sales Navigator, and outreach platforms
Benefits
Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
Tuition Reimbursement program.
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays.
A variety of leave plans, including Parental Leave.
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Company
Progress Software
Progress Software (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change.
Founded in 1981
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.9B2025-07-22Post Ipo Debt· $1.5B
2024-02-27Post Ipo Debt· $400M
1995-01-01Post Ipo Equity
Leadership Team
Philip Pead
Interim Chief Executive Officer
Amanda Arria
EVP & Chief Human Resources Officer (CHRO)
Recent News
2025-10-11
2025-10-02
Progress Software Corporation
2025-09-30
Company data provided by crunchbase