Michigan Broadband Services · 1 day ago
Community Engagement Lead
Escanaba, Michigan, United States
Full-time
Hybrid
New Grad, Entry LevelMichigan Broadband Services is a leading provider of high-speed communications services, and they are seeking a Community Engagement Lead to join their team. This role focuses on developing community engagement programs, managing outreach efforts, and fostering relationships with community members and stakeholders.
InternetUnified CommunicationsVoIP
Responsibilities
Develop and implement comprehensive community engagement plans, outreach, and advocacy efforts
Drive company initiatives by developing strategies for outreach, communication, and events
Cultivate strong relationships with community members, partners, and stakeholders
Oversee public programs, events, volunteer recruitment, and community gatherings
Manage communications as it pertains to community engagement, including content creation, and social media, to boost brand awareness and gather insights
Collect and analyze community feedback and engagement metrics to inform company strategy
Work with marketing, customer service, and product teams to address community needs
Be an out-of-the-box thinker and have big ideas within a team setting that can be used to establish new community-oriented programs and events
Must be a motivated self-starter who is willing to work within a fast-paced team, but also independently, taking initiative to be successful in this role
The candidate must also be able to provide product and service information, handle customer inquiries, and de-escalate complaints professionally
Must have the ability to speak in front of large crowds with ease
Be a brand ambassador within the community
Assist with event coordination, setup, and be on-site as needed
This role will require working some evenings and weekends
Qualification
Required
Entry-level experience
High school or equivalent education
Prolonged periods sitting at a desk and working on a computer
Must be able to pass a pre-employment background check
Must be able to lift heavy objects for event set-ups
Must be a motivated self-starter who is willing to work within a fast-paced team, but also independently, taking initiative to be successful in this role
Must have the ability to speak in front of large crowds with ease
Be a brand ambassador within the community
Assist with event coordination, setup, and be on-site as needed
This role will require working some evenings and weekends
Company
Michigan Broadband Services
Michigan Broadband Services offers VoIP, internet and communication hosting programs and services.
Founded in 1908
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-09-04
2025-04-29
Company data provided by crunchbase