Senior Claims Consultant jobs in United States
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Acadia Insurance (a Berkley Company) · 10 hours ago

Senior Claims Consultant

Acadia Insurance, a Berkley Company, is seeking a Senior Claims Consultant to manage a complex caseload primarily focused on crime claims. The role involves conducting thorough coverage analyses, establishing reserves, and collaborating with internal teams and external stakeholders to ensure high-quality claims handling.

Commercial InsuranceInsurance
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Responsibilities

Conduct in-depth analysis of liability and damages to establish accurate reserves aligned with exposure
Evaluate complex coverage issues and draft clear, well-reasoned coverage position letters
Independently investigate, negotiate, and resolve claims with minimal oversight
Appoint, manage, and evaluate the performance of outside counsel
Exercise sound judgment within designated claim authority and escalate matters appropriately
Maintain meticulous documentation in compliance with internal claims handling standards
Represent the company at mediations, settlement conferences, and trials—virtually or in person as needed
Deliver exceptional service to both internal stakeholders and external clients
Provide underwriting support by sharing insights on risk exposure and claim trends
Identify emerging issues or trends with broader implications for the organization
Ensure compliance with state licensing requirements and maintain all necessary credentials
Perform additional duties as assigned

Qualification

Insurance claims processesCrime claims handlingAnalytical decision-makingEmployment Practices LiabilityDirectors & Officers claimsCyber claims handlingWritten communicationVerbal communicationNegotiation skillsInterpersonal effectivenessOrganizational skillsDetail-orientedTeam collaboration

Required

Minimum of 3–5 years of experience handling crime claims or relevant litigation experience as a coverage attorney
Strong knowledge of insurance claims processes and the legal/regulatory landscape
Proven analytical and decision-making capabilities within authority limits
Excellent written and verbal communication skills, including negotiation and interpersonal effectiveness
Highly organized with the ability to prioritize tasks and seek support when needed
Detail-oriented with a commitment to accuracy and thoroughness
Ability to obtain and maintain required adjuster licenses within 90 days
Collaborative team player with a flexible, agile mindset

Preferred

Experience with Employment Practices Liability (EPL), Directors & Officers (D&O), or Cyber claims is a plus

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase