Tesla · 7 hours ago
Sr. Product Manager, Customer Identity
Fremont, California
Full-time
Onsite
Senior Level
$136K/yr - $264K/yrTesla is a company focused on accelerating the world’s transition to sustainable energy through innovative electric vehicles and sustainable energy products. They are seeking a Senior Product Manager to lead customer account processes and improve customer experience in identity management across Tesla platforms.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Understand and lead customer account processes across Tesla platforms for both person and business accounts
Coordinate with security, legal and authentication teams to build scalable but impactful solutions to improve customer experience in the identity management capacity
Deliver product vision, strategy, and roadmap to achieve goals
Work with engineering, UX and business stakeholders to deliver impactful efficiency, while also improving customer experience
Manage incoming operational escalations, analyze issues, and implement long term solutions through self-serve tools
Define and enhance KPIs in conjunction with analytics and stakeholder teams that educate business decision making
Prioritize between new features, architectural improvements, and operational excellence
Qualification
Required
Degree in Engineering or Business, or equivalent in experience
Experience in Identity management services; experience in Business Identity Management is a plus
Experience in PII Data Master Management is a plus
Experience in having shipped customer facing products that delivered business impact
Strong analytical skills with ability to query data from various systems to solve problems
Ability to successfully work with cross range of teams including engineering, UX, legal, finance, sales and operations
Excellent written and verbal communications across technical and non-technical stakeholders
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-25
MIT Technology Review
2026-01-25
Yahoo Finance
2026-01-25
Company data provided by crunchbase