Krasan Consulting Services · 2 hours ago
Senior Business Architect (Organizational Change Management)
Springfield, IL
Contract
Hybrid
Senior LevelKrasan Consulting Services is a Chicago boutique management consulting and technology solutions integrator, specializing in end-to-end technology solutions. The Senior Business Architect will drive enterprise-wide change initiatives by aligning business strategy, people, processes, and technology, ensuring successful adoption of transformational initiatives.
Information TechnologyIT ManagementManagement Consulting
Hiring Manager
Sravanthi Neela
Responsibilities
Lead the development and execution of comprehensive change management strategies aligned with organizational goals and transformation roadmaps
Assess and document change impacts across people, processes, technology, and operating models
Translate strategic objectives into actionable change plans supporting enterprise initiatives, digital transformations, and process modernization efforts
Ensure alignment with industry-recognized change management frameworks, including ADKAR best practices
Act as the primary liaison for all project communications with business users, leadership, and cross-functional teams
Conduct structured stakeholder interviews, workshops, and discovery sessions to capture needs, expectations, and risks
Identify stakeholder groups, map influence and impact levels, and design engagement strategies accordingly
Build trust, credibility, and buy-in through proactive, transparent, and targeted communication
Design and execute multi-channel communication plans (executive briefings, town halls, newsletters, dashboards, and FAQs)
Tailor messaging for diverse audiences, including executives, managers, frontline staff, and external partners
Ensure consistency of messaging across programs while adapting content to organizational context and maturity
Perform training needs assessments and skill gap analyses to support organizational readiness
Partner with training teams to coordinate development and delivery of learning programs, job aids, and enablement materials
Leverage Learning Management Systems (LMS) and digital platforms to track participation and effectiveness
Support business units through transition periods to ensure sustained adoption and operational stability
Proactively identify potential resistance points and develop mitigation and reinforcement strategies
Coach leaders, managers, and change champions to address employee concerns with empathy and clarity
Facilitate workshops, feedback sessions, and town halls to surface issues and reinforce change objectives
Conduct organizational readiness and impact assessments using surveys, interviews, and qualitative/quantitative analysis
Define change success metrics and KPIs, including adoption rates, engagement levels, and performance indicators
Develop dashboards and reports using tools such as Power BI to provide leadership with actionable insights
Continuously monitor outcomes and refine strategies based on data-driven feedback
Utilize digital platforms such as Microsoft Power Platform, SharePoint, and collaboration tools (Teams, Miro, Confluence) to drive engagement and transparency
Ensure documentation, workflows, and communication artifacts are centralized, accessible, and version-controlled
Support digital enablement initiatives that enhance collaboration and organizational agility
Ensure all change initiatives comply with organizational policies, HR guidelines, legal, and regulatory requirements
Embed accessibility, inclusion, and equity principles into change strategies
Ensure solutions and communications adhere to WCAG accessibility standards and align with DEI commitments
Partner with compliance and governance teams to manage risk and ensure audit readiness
Qualification
Required
Enterprise change strategy development
Business process and workflow mapping
Organizational impact and readiness assessment
Executive-level communication and facilitation
Stakeholder influence mapping and engagement
Cross-functional collaboration and alignment
KPI definition and adoption tracking
Data analysis and reporting (Power BI preferred)
Familiarity with Microsoft Power Platform, SharePoint, and LMS tools
High emotional intelligence and empathy
Influence without authority across departments
Adaptability and resilience in complex, evolving environments
Strong facilitation, coaching, and conflict-navigation skills
Preferred
Extensive experience leading organizational change initiatives in large or complex environments
Demonstrated success driving adoption for digital, process, or enterprise transformation programs
Strong understanding of governance, compliance, and accessibility standards in regulated environments
Company
Krasan Consulting Services
Krasan Consulting Services is a technology management consulting firm and solutions integrator.
Founded in 2019
51-200 employees
H1B Sponsorship
Krasan Consulting Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (21)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Rick Pugh
Chief Operations Officer
Company data provided by crunchbase