PrintMail · 7 hours ago
Business Analyst III
United States
Full-time
Remote
Senior Level
$94K/yr - $94K/yr
5+ years expPrintMail is seeking a Business Analyst III who will collaborate closely with IT Project Managers to understand and implement business and client requirements. The role involves documenting requirements, assisting in project implementations, and ensuring that project objectives are met efficiently.
BankingDirect MarketingFinancial ServicesInsuranceMortgageOutsourcingPrinting
Responsibilities
Assist with project implementations, working closely with Project Managers, and internal teams to document requirements and ensure their complete execution
Evaluate test data, ensuring items received from clients are valid and meet established standards, also communicating receipt and location both internally and externally
Generate samples, mock-ups, and other required documentation to facilitate project implementation
Document customer requirements, preferences, configurations and settings and create corresponding tickets in Jira
Assist in defining the scope of projects, taking accountability for the documentation and/or review of requirements
Execute on Customer deliverables, including job configuration/setup and site provisioning
Participate in the research of issues, test findings, communicate concerns and identify possible solutions or root causes
Work with team to ensure requirements are detailed enough to put together a comprehensive test plan
Test all implementations to ensure complete and accurate programming deliveries
Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
Respond to the challenges of a frequently changing industry, operating with a sense of urgency to problem solve project challenges, production issues etc., with a focus on delivering holistic solutions that strategically align to the organization’s business objectives
Adapt to a constantly evolving landscape of technologies, relying on a technical skillset to execute on a variety of tasks
Accountable to operate within project management best practices and procedures as defined by company
Assume responsibility for project tasks and ensure they are completed in a timely fashion
Communicate regularly with clients and colleagues, facilitating conversation that fuels collaboration and drives greater understanding of business needs and corresponding technical solutions
Work with stakeholders to understand services or products provided
Ensure Project Managers receive assistance in a helpful, efficient manner, effectively managing time between multiple internal customers
Specify inputs and format outputs to meet users’ needs
Develop specifications diagrams and flowcharts for programmers to follow
Escalates policy issues to IT Project Manager for referral to appropriate policy making bodies
Communicate throughout all levels of the organization to provide recommendations to the business, continuously identifying opportunities to optimize process or leverage innovative solutions for day-to-day business issues
Assist Project Managers in creating effective business plans to deliver product and projects
Facilitates client communications focused on gathering and documenting requirements and corresponding technical direction
Assist in the reduction of elapsed time from contract or SOW execution to development readiness
Use a variety of data analysis and organizational tools to uncover insights
Design cost-effective and efficient processes that satisfy and address the business problems identified
Document process flows and data flows for business processes
Document process instructions, ensure training plans are in place, and assist with the adherence of those processes
Identify areas for process improvements (better alignment with business requirements, process re-engineering, increased automation, simplification, productivity improvements, more scalable)
Prioritize and lead process improvement projects
Monitor and measure the effectiveness of process improvements
Qualification
Required
Bachelor's Degree in Business, Computer Science or relevant field
Beginner to Moderate experience in computer programming
5+ years experience as a Business Systems Analyst
Excellent verbal communications and written communication skills
Excellent organizational and interpersonal skills
Strong analytical, problem-solving skills
Ability to organize and work multiple projects to meet deadlines and complete tasks in an accurate manner
Ability to work collaboratively and effectively with diverse staff, colleagues and clients
Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions
Demonstrated skill in accurate record keeping with strict attention to detail, organize and maintain efficient files and records
Ability to use discretion, exercise good judgment and resourcefulness, tact. Diplomacy and maintain strict confidentiality
Demonstrated skill in expressing ideas clearly and effectively
Customer/Client Focus
Technical Capacity
Preferred
SQL and XML/XSLT experience desired
Experience in diagramming, data mining, data analysis, wireframing, management of requirements, and presentation of results desired
Financial Services Industry experience a plus
Experience with Agile methodology, including Scrum and/or Kanban a plus
Experience with Jira and/or Asana a plus
Lean experience desired
Benefits
Performance Bonus: Up to 10%
401(k)
401(k) 3% Match
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid holidays
Paid time off
Prescription drug insurance
Vision insurance
Company
PrintMail
We help financial institutions simplify the delivery of critical documents—including customer statements, notices, compliance communications, tax forms, and more.
51-200 employees
H1B Sponsorship
PrintMail has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (4)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Jim Toohey
Vice President - Finance and Administration
Recent News
2024-10-17
Company data provided by crunchbase